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not received the activation code by email.

Pages: 1
Posted:  12 Dec 2022 20:15
I have paid safely, but I have not received the activation code by email.
Posted:  13 Dec 2022 12:55
Hello. Apologies, I couldn't find any order assigned to your email: b****g@163.com. Can you please provide more details?

Thank you.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  13 Dec 2022 18:49
付款绑定的是b****g@139.com账户,或者ysy***@gmail.com
Posted:  13 Dec 2022 21:27
The payment is bound to b****g@139.com account, or ysy***@gmail.com
Posted:  14 Dec 2022 02:52
Can you please send these full details + payment date and user name to contacts@getfireshot.com?
Thank you.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  14 Dec 2022 03:37
message sent.
Thank you.
Posted:  14 Dec 2022 03:38
Transactions completed through FFPRG.NL
Posted:  14 Dec 2022 21:34
How long will it take to get back to me and solve the problem?
Posted:  15 Dec 2022 23:05
I have resent the email with more detailed payment history information.
Posted:  16 Dec 2022 18:25
Thank you. Since this seems to be an AliPay payment, the order search needs more time. We're trying to locate this order. Unfortunately, the AliPay mobile payments are known to hang up frequently when the page/tab is closed before it's completely loaded. The payment system is aware of this bug, but it's still not fixed. 
I appreciate your patience.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Dec 2022 18:58   Last Edited By: JK
Update. We found the order. The cause was an incorrectly provided email.

I corrected the email for this order and re-sent all the necessary information. Please confirm.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  17 Dec 2022 05:15
Thanks for the help. The upgrade has been completed.
Posted:  17 Dec 2022 18:31
I completed a purchase through PayPal, and I did not receive any email with the activation codes or instructions for how to access the product.
Posted:  17 Dec 2022 18:43
Hello Mark. I corrected your email and re-sent the confirmation.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  17 Dec 2022 20:23
Thank you for helping me through this and resolving the issue.  I was able to download and install the program, and it is working and working well.  It is effective and accomplishes what you promised.  I also appreciate your fast response with the expert technical assistance.
Posted:  18 Dec 2022 10:49
Thank you for your update.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1