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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

No full compatibility of Fireshot for Firefox Developer 64 bit on Windows 10

Pages: 1
Posted:  18 Sep 2015 16:36
Hi,

I have Fireshot Pro working fine for Firefox and Chrome, but not working completely for Firefox Developer 64 bit which has reduced features.

Will Fireshot be full featured for Firefox Developer 64 bit ? And if yes, when ?

Kind regards,
Netdame
Posted:  10 Oct 2015 09:40   Last Edited By: netdame
Complementary configuration information:

    Plugin version : FireShot 0.98.80
    OS type and version :  MS Windows 10 Family, French
    Version of browser : Firefox Developer edition 64 bits : 43.0a2 (2015-10-08 )
    Steps to reproduce the bug : no ads blocker, no pop-up blocker activated, but when I click fireshot, either the default option or the specific options, nothing happens : no pdf, no screen copy, no print --> NOTHING
    Webpage URL :  all pages

Thanks in advance for your help,
NetDame Sophie
Posted:  23 Oct 2015 10:11
Thanks for reporting! Can you please uncheck this option: https://support.mozilla.org/ru/questions/1062853 and try FireShot?
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Posted:  06 Nov 2015 01:30
Hi,

Fireshot is working in reduced feature version for the editor and screenshot taking. It's not opening any internal editor and displaying a 'coming soon' message only.

It would be highly appreciated if you could provide an update as to when full support for the Firefox 42 64-Bit will be made available.

Plugin version : FireShot 0.98.80 pro
OS:  Windows 10 Pro 64-Bit, Windows 7 64-Bit Enterprise edition
Browser: Firefox 42.0 - 64 bits (En-US)

*Log:*
=========================
10:27:34.361 1446766054361    Toolkit.Telemetry    ERROR    TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1448:13 Log.jsm:749:0
10:27:39.345 Handler function NRL_getSecurityInfo threw an exception: TypeError: this.transport is null
Stack: DSC_send@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/main.js:1334:5
NEA_addSecurityInfo@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webconsole.js:1924:5
NRL_getSecurityInfo@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/toolkit/webconsole/network-monitor.js:265:5
makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/DevToolsUtils.js:83:14
NRL_onStartRequest@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/toolkit/webconsole/network-monitor.js:219:5
Line: 1334, column: 5 DevToolsUtils.js:59:0
10:27:39.359 TypeError: this.transport is null main.js:1334:5
10:27:42.201 Handler function NRL_getSecurityInfo threw an exception: TypeError: this.transport is null
Stack: DSC_send@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/main.js:1334:5
NEA_addSecurityInfo@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/webconsole.js:1924:5
NRL_getSecurityInfo@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/toolkit/webconsole/network-monitor.js:265:5
makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/DevToolsUtils.js:83:14
NRL_onStartRequest@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/toolkit/webconsole/network-monitor.js:219:5
Line: 1334, column: 5 DevToolsUtils.js:59:0
10:27:42.213 TypeError: this.transport is null main.js:1334:5
10:27:54.334 Key event not available on some keyboard layouts: key="z" modifiers="accel, alt, shift" browser.xul
=========================
Posted:  14 Dec 2015 12:27
At the moment, we don't have a definite date for the 64-bit support - sorry about that.
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