FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
ScreenShot not Accepting my license number
Pages: 1
| Posted: 20 Jul 2011 14:43 Last Edited By: Jdarm | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jul 2011 |
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Don't know where to post or ask for support for this product. I purchased a license in the beginning of the year now the software is constantly giving me error message that the license is invalid, however, it's a valid number. What should I do?
* Plugin version ( FireShot 0.91) * OS type and version (MS Windows XP Professional SP3, English) * Version of Firefox (Firefox 3.6.18 * Steps to reproduce the bug (i.e. Start computer, FireShot automated "enter your license" screen pops up, I enter my license info, error message "invalid license" |
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| Posted: 21 Jul 2011 09:26 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Have no ideas except of wrong data to be entered. We can get in touch in Skype and I'll try to help you. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 21 Jul 2011 14:15 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jul 2011 |
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I don't have a skype account. Is there any other way we can communicate? Or should I create an account an account with Skype.
Also, I typed and copy/pasted the info. |
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| Posted: 06 Apr 2013 21:56 | ||
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Registered User Currently Offline |
Posts: 54 Join Date: Mar 2013 |
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| Setting up an account should be easy and free with skype. By the way, have you managed to get around this already? | ||
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