Posted: 07 May 2018 13:29 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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我刚才已付款,没有收到钥匙,急 |
Posted: 07 May 2018 13:38 | ||
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Posts: 26 Join Date: May 2018 |
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我刚才已付款,没有收到钥匙,急
插件版本(FireShot 0.98.93) 操作系统类型和版本(win10) 浏览器版本(chrome) |
Posted: 08 May 2018 02:58 | ||
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Posts: 4268 Join Date: Jan 2007 |
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Hello, what email did you use upon the purchase? Can you please check your SPAM/JUNK folders? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 08 May 2018 04:17 | ||
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Posts: 26 Join Date: May 2018 |
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是支付宝支付的 |
Posted: 08 May 2018 04:18 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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检查过了,是gmail邮箱,没有垃圾邮件 |
Posted: 08 May 2018 05:10 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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你好管理员,我现在该怎么办? |
Posted: 10 May 2018 07:02 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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你好管理员,我现在该怎么办?过去四天了 |
Posted: 10 May 2018 16:43 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Hello, what email did you enter, when you paid via Alipay? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 16:58 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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sunrui230601@gmail.com |
Posted: 10 May 2018 17:06 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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还有一种可能性,支付宝的阿里云邮箱sunrui230601@aliyun.com,只是有可能。
sunrui230601@gmail.com的可能性最大。不过,这两个邮箱付款时我都曾经输入过 |
Posted: 10 May 2018 17:09 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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I'm sorry - we do not have an order for this email. This can be the reason, why you're not receiving your key - the order was not processed. Can you consult to Alipay? Are you sure you were charged? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 17:11 | ||
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Posts: 26 Join Date: May 2018 |
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我连续四天,每天都在和支付宝客服人员联系。 |
Posted: 10 May 2018 17:13 | ||
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Posts: 26 Join Date: May 2018 |
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支付宝客服人员说,他们在积极的和你们取得联系,不过由于是境外交易,需要一点时间,至今还没有得到你们的回复。但是,款项确实付款成功了 |
Posted: 10 May 2018 17:15 | ||
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Posts: 26 Join Date: May 2018 |
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我告诉支付宝客服人员,我想要两种解决方案。一种是退款,另一种是得到密钥邮件 |
Posted: 10 May 2018 17:15 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Alipay did not contact me.Do you remember the date of your purchase? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 17:16 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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我可以给你付款成功的截图,如果你需要的话 |
Posted: 10 May 2018 17:17 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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记得,精确的日期都有,我现在截图给你 |
Posted: 10 May 2018 17:21 | ||
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Posts: 26 Join Date: May 2018 |
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已发送截图,看到了吗 |
Posted: 10 May 2018 17:22 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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我该怎样把截图发给你 |
Posted: 10 May 2018 17:22 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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contacts@getfireshot.com __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 17:23 | ||
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Posts: 26 Join Date: May 2018 |
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付款时间:2018.05.07 18:52,可能需要考虑6小时时差 |
Posted: 10 May 2018 17:26 | ||
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Posts: 26 Join Date: May 2018 |
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已发到contacts@getfireshot.com,请查收 |
Posted: 10 May 2018 17:29 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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您好JK,您看到了吗 |
Posted: 10 May 2018 17:33 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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I do not see any payment received on 07/05/2018. Can you please tell me your name in Chinese? I'll try to do the last check. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 17:36 | ||
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Posts: 26 Join Date: May 2018 |
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孙锐 |
Posted: 10 May 2018 17:43 | ||
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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I can confirm - there were no payment to us. You must require your money back from Alipay. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 10 May 2018 17:46 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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我现在正在和支付宝客服联系 |
Posted: 10 May 2018 18:01 | ||
Registered User Currently Offline |
Posts: 26 Join Date: May 2018 |
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您好JK,支付宝工作人员计划尽快通过gmail和您取得联系,请留意邮箱,谢谢你的配合 |
Posted: 11 May 2018 16:38 | ||
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Posts: 26 Join Date: May 2018 |
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【支付宝】您好!您咨询的2018050721001003480526246993订单问题,商户反馈交易成功,目前提供订单号: 4384145 , 付款号码(Merchant reference): 436404463349,辛苦您直接提供给商家提供此号码重新确认该笔订单情况。 感谢您的支持! |
Posted: 11 May 2018 16:39 | ||
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Posts: 26 Join Date: May 2018 |
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你好JK,以上内容是支付宝让我转发给你的。 |
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