FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Won't clear history. Keep getting error message
Pages: 1
| Posted: 20 Nov 2025 13:59 Last Edited By: Kitty | ||
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Registered User |
Posts: 5 Join Date: Nov 2025 |
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Hi,
I keep getting a window that pops up with a message saying "storage size has exceeded its quota" when I try to screen shot. When I try to select from the drop down box in that window there is nothing there. I went into settings and selected only save history for 1 week but this message still pops up when trying to do screen shots. How do I get rid of it? Im using version Firefox 2.1.3.2 (64 bit) Thanks |
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| Posted: 20 Nov 2025 15:46 | ||
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Administrator Currently Offline |
Posts: 4491 Join Date: Jan 2007 |
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Hello,
Can you please open History and try manually selecting / removing items? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 20 Nov 2025 17:14 | ||
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Registered User |
Posts: 5 Join Date: Nov 2025 |
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Hi there,
I just opened the history and there is a little box and it says delete selected with Null beside it. There is nothing to select in there. |
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| Posted: 21 Nov 2025 15:26 | ||
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Registered User |
Posts: 5 Join Date: Nov 2025 |
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| Any other suggestions for me? I really need this fixed. Thanks | ||
| Posted: 21 Nov 2025 18:34 | ||
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Administrator Currently Offline |
Posts: 4491 Join Date: Jan 2007 |
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Can you please remove the extension and install it from scratch? It seems like the DB is corrupted. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 21 Nov 2025 19:23 | ||
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Registered User |
Posts: 5 Join Date: Nov 2025 |
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| Ill try that. Thank you! | ||
| Posted: 21 Nov 2025 21:05 | ||
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Registered User |
Posts: 5 Join Date: Nov 2025 |
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| It worked! Thank you! | ||
| Posted: 22 Nov 2025 01:52 | ||
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|
Administrator Currently Offline |
Posts: 4491 Join Date: Jan 2007 |
 __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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