»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Webpage screenshot shows cookie dialogue

Pages: 1
Posted:  08 Jun 2017 14:27
my client is having this issue. We have removed the addon and reinstalled and still get the cookie dialogue across the caps when viewed after saving. It doesnt happen on any other machines in the office and not sure what on this machine could be bugging out the software. needless to say we have reset settings in all browsers, rebooted the browsers and reinstalled the add ons.
[img]null[/img]
Posted:  09 Jun 2017 18:59
Sorry, I'm afraid, I do not understand the problem.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  09 Jun 2017 19:08
As soon as my client clicksghe icon to start a capture the website cookiealert is triggered.  When the capture is saved it had the cookie warning across it.
Posted:  09 Jun 2017 19:13
What URL is it? Actually this is a first time, when we hear about such problem.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  12 Jun 2017 13:30
https://www.bournemouthecho.co.uk/news/
any content on this site
Posted:  12 Jun 2017 16:51
What browser is it?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  12 Jun 2017 17:13
firefox
Posted:  13 Jun 2017 17:37   Last Edited By: JK
Confirmed. This site has a specific script, which hides the cookies message below the viewport. The capture can be done nicely, however - you need to change the capture method in the FireShot options to "Always scroll".
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
Problem with Google Analytics Site and scrolling screenshot
1 2188
Screenshot Chrome extension does not work anymore and blocks usage of CTRL + D shortcut.
1 1042
Disable screen capture chrome extension for Desktop
5 1107
Won't accept licence number
2 993
Can not remember license key
1 1047
Where to insert Keycode?
3 1031
Screen scaling support for 4K screens (Windows 10)
0 980
Full page screenshot contains only Visible Part
13 1338
Not able to activate in google chrome
9 1250
Save as landscape
2 2318