Unable to save file after editing the file extension

Question

I removed the %u extensions from the file name and now i am unable to save screenshots.
If i click on save as PDF or image nothing happens now. Even when i revert back to default settings i am still unable to save images.

I am using Firefox 125.0.3 on a Mac (14.4.1 (23E224))
Currently, I am using the free version of FireShot (could change depending on how this issue is handled)

This is the error in my console:

Error: runtime/sendMessage: Promised response from onMessage listener went out of scope kwift.CHROME.js:1:335035

Any help would be greatly appreciated.
Thank you

Accepted Answer

Hello, I'm afraid this is not connected to removing the %u wildcard from the template. The error log does not show anything related to FireShot. Did you try reinstalling the extension?

Posted: 14 May 2024 12:51
	Registered User Currently Offline	Posts: 1 Join Date: May 2024
I removed the %u extensions from the file name and now i am unable to save screenshots. If i click on save as PDF or image nothing happens now. Even when i revert back to default settings i am still unable to save images. I am using Firefox 125.0.3 on a Mac (14.4.1 (23E224)) Currently, I am using the free version of FireShot (could change depending on how this issue is handled) This is the error in my console: Error: runtime/sendMessage: Promised response from onMessage listener went out of scope kwift.CHROME.js:1:335035 Any help would be greatly appreciated. Thank you

Posted: 15 May 2024 03:22
	Administrator Currently Offline	Posts: 4413 Join Date: Jan 2007
Hello, I'm afraid this is not connected to removing the %u wildcard from the template. The error log does not show anything related to FireShot. Did you try reinstalling the extension? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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