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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Unable to save file after editing the file extension

Pages: 1
Posted:  14 May 2024 12:51
I removed the %u extensions from the file name and now i am unable to save screenshots.
If i click on save as PDF or image nothing happens now. Even when i revert back to default settings i am still unable to save images.

I am using Firefox 125.0.3 on a Mac (14.4.1 (23E224))
Currently, I am using the free version of FireShot (could change depending on how this issue is handled)

This is the error in my console:

Error: runtime/sendMessage: Promised response from onMessage listener went out of scope kwift.CHROME.js:1:335035

Any help would be greatly appreciated.
Thank you

Posted:  15 May 2024 03:22
Hello, I'm afraid this is not connected to removing the %u wildcard from the template. The error log does not show anything related to FireShot. Did you try reinstalling the extension?
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