»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

The license information for this application is missing or invalid.

Pages: 1
Posted:  27 Jun 2025 21:04
I formatted my machine, and when I tried to activate my password, I got the following message:

---------------------------
Error
---------------------------
The license information for this application is missing or invalid.
You must enter a valid license key to use this program.
---------------------------
OK
--------------------------

Plugin version (i.e. FireShot 0.98.15): 2.1.1
OS type and version (i.e. MS Windows XP Professional SP2, English): MS Windows 11 Home
Browser version (i.e. Firefox/30.0): Google Chrome Version 137.0.7151.120 (Official version) 64 bits
Steps to reproduce the bug (i.e. Start browser, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx): I can't activate my license
Webpage URL causing this problem: all
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Fireshot capturing whole gallery
2 130
Where do i embed the fireshot pro license to deploy the software silently
1 142
2.1.1.7 broke "Capture Selection"
0 146
Accurate OCR
0 140
No option to disable "Send anonymous usage data to Google Analytics" in Firefox
1 160
I'd like to report a bug, or perhaps suggest a feature.
0 185
chatgpt support
2 238
No option list on context menu
1 213
Does it get bound to Google / Microsoft Account?
1 232
i bought FireShot Pro Lifetime License on 2022
3 403