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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

The close does not work on the "hint"

Pages: 1
Posted:  29 Jun 2019 00:23
The close does not work on the "hint" when I try to capture preventing from getting the informtaion
Posted:  29 Jun 2019 00:24
I am using Firefox on Windows 10
Posted:  02 Jul 2019 14:40
Thank you for reporting. Can you please tell us the steps to re-create this problem?
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Posted:  02 Jul 2019 14:59   Last Edited By: smittysholdings
When I click on "capture selection" - that Hint shows up on top of the screen area and will not close. It cuts off the top part of the image I am trying to capture. It did not do this in the past. It started after the last major upgrade.
Posted:  02 Jul 2019 15:17
Thank you. Can you please send me the logs, when you try to close it. To do this, please run FireShot as usually, when the Hint appears, please press Ctrl + Shift + I to open the developers panel, select the "Console tab". Then please try to close the hint and send me logs of the console window.
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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