Sudden problem with website PDF text quality

Question

Hi there,

I'm using the latest version of FireShot Pro (v.0.98.95) in Chrome on Windows. I've been using it to capture PDFs of web pages for months now, and everything's been great.

All of a sudden, this week, the PDFs I capture are having a strange issue with text quality when I upload them to my WordPress site (where they're displayed at a *slightly* different size than the original, thanks to page responsiveness). This has never happened before, so I'm wondering if something may have changed with the capture that is causing this to occur.

For instance, I remember seeing that a recent update to the extension included "PDF file size optimization." I can't, however, find any options to control this anywhere in the extension. Could something be going on with the optimization that's causing this issue for me — and is there any way I can control/disable that feature? That's the only thing I can think of that's changed anywhere in the process from my last PDF save to this one, and it seems logically like the sort of thing that could be related to an issue in text quality when the PDF is condensed to fit within a page.

Thank you for your help.

Accepted Answer

Hello, Is it possible to send us 2 PDFs created by FireShot (previous good and present 'wrong') to compare? You can send them to contacts@getfireshot.com Many thanks.

Answer

Hello JR, Thank you for the details provided - they were very informative. The idea of the PDF filesize optimization was to check, if the bitmap stored in PNG takes less space, then the bitmap stored the usual way. According to the 2 PDFs you sent me, both of them were stored the usual way, and they have the same structure, so there's no trace of the new algorithm and possible bugs in it. However, the documents have different extents: 663x15333 in the 'nice PDF' and 645x18438 in the 'ugly' one. According to the idea of the responsive content, they're resized from time to time with a proper ratio. My guess is that the accelerated by GPU resizing is not as good as a bicubic one, leading to producing such artifacts.

Posted: 21 Dec 2018 16:41
	Registered User Currently Offline	Posts: 8 Join Date: Sep 2018
Hi there, I'm using the latest version of FireShot Pro (v.0.98.95) in Chrome on Windows. I've been using it to capture PDFs of web pages for months now, and everything's been great. All of a sudden, this week, the PDFs I capture are having a strange issue with text quality when I upload them to my WordPress site (where they're displayed at a slightly different size than the original, thanks to page responsiveness). This has never happened before, so I'm wondering if something may have changed with the capture that is causing this to occur. For instance, I remember seeing that a recent update to the extension included "PDF file size optimization." I can't, however, find any options to control this anywhere in the extension. Could something be going on with the optimization that's causing this issue for me — and is there any way I can control/disable that feature? That's the only thing I can think of that's changed anywhere in the process from my last PDF save to this one, and it seems logically like the sort of thing that could be related to an issue in text quality when the PDF is condensed to fit within a page. Thank you for your help.

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