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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Software key not received

Pages: 1
Posted:  10 Apr 2024 15:08
I have already sent 2 messages with no response

jean-luc.marouby@wanadoo.fr
Good morning
I downloaded FireShot from Apple Store.
Very satisfied with this software I decided to buy
FireShot Pro from FireShot menu. Everything went well.
The license in FireShot clearly indicates that the product is registered for Jean-Luc Marouby

But I did not receive the software key necessary to access, among other things, the Premium section of the forum support.

Can you send it to me
Greetings
Posted:  11 Apr 2024 03:20   Last Edited By: JK
Hello and thank you for letting us know about this problem. I checked last orders and found the cause of this issue - the email was incorrectly entered (jean-lic.marouby@wanadoo.fr). I fixed this typo and re-sent all the necessary correspondence. Please confirm.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  11 Apr 2024 11:29
Thank you very much, everything works fine
Jean-Luc Marouby
Posted:  06 May 2024 18:45   Last Edited By: Webcami
I'm disconnected and can't find my license key. Can you email it to me?  CORRECTION. I Just paid again. I have no idea if my license before wasn't lifetime, but if it was can you reimburse me? I don't have time to wait for an answer because I use this tool daily for client interactions. Thank you.
Pages: 1


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