FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Returning to older image wont allow to edit previously added shapes
Pages: 1
| Posted: 16 Feb 2026 15:15 | ||
|
Registered User |
Posts: 2 Join Date: Aug 2024 |
|
|
Since today (16.02.2026) when going back to edit older images i have edited previously, i cannot edit already added shapes (like boxes, text, arrows, numbers). Shapes are unclickable, like part of the image now. It was working fine last thursday, but returning to my work today, it doesnt work. every day i need to go back to not only the last image i edited (with resume editing option), but also to images way back, using miscellanious + open file. Resume editing works, but going back to older images, does not work anymore.
* MS Windows 11 Enterprise v. 10.0.26100 build 26100 * Fireshot Pro for Chrome v.2.1.4.7 (64-bit) * Google Chrome v. 145.0.7632.76 (Official Build) (64-bit) * steps: edit an image (add boxes with arrows, numbers etc.) save work. open the file using Miscellanious + open file from the drop-down menu (not "resume editing"). the shapes you added are non editable. |
||
| Posted: 17 Feb 2026 01:12 | ||
|
Administrator Currently Offline |
Posts: 4539 Join Date: Jan 2007 |
|
Please make sure that captures are saved as PNG with the option to preserve shapes enabled. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 18 Feb 2026 09:20 | ||
|
Registered User |
Posts: 2 Join Date: Aug 2024 |
|
|
Hi . Thanks. I have no clue what happened, because it saved into PNG, always. I now used Advanced save, where the pop-up window opened with save options, and there was jpeg instead. I have never had such problem in my 3 years of using the pro version, creating screen captures with added shapes every day and always able to come back to edit them.
PS. in the options, there is no place where these choices (png, jpeg etc) can be made. Or is there? |
||
| Posted: 18 Feb 2026 18:07 | ||
|
|
Administrator Currently Offline |
Posts: 4539 Join Date: Jan 2007 |
|
You're welcome. It looks like some of the dialogs are hidden, so you don't see them. Next time you save, please press SHIFT and keep it pressed until you see the "Save As" dialog where you can specify the format of the output document. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
Pages: 1
| Recent topics | Replies | Views | Last Poster |
|
My license is not longer active??? Why? |
1 | 202 | |
|
Need receipt |
1 | 148 | |
|
Enable PRO license of FireFox on MacOS & Affiliate Links |
1 | 165 | |
|
Request: Add a Website Title Pic to all captured pages |
0 | 192 | |
|
New Feature Request: "Capture visible part to top of page" |
0 | 188 | |
|
Cannot install the Pro Build |
2 | 239 | |
|
Finding License Key |
1 | 223 | |
|
License Key |
3 | 332 | |
|
Capturing Instagram chats stopped working (the selected area won’t scroll) |
3 | 279 | |
|
No edit window |
0 | 218 |