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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Purchased lifetime subscription and cannot install it

Pages: 1
Posted:  25 May 2026 16:15
I purchased a lifetime license today after using and liking Fireshot many years.  I cannot install the product.  I removed the old extension.  Downloaded the product providing the key you sent as a result of my purchasing the product.  I download the installation and select that I want to add it to my Firefox browser.  There is an active process that I see running.  However when I go to Firefox I do not see a Fireshot Extension.
Please help and old user who loved your product and purchased a lifetime license and see no way to install it as an extension to my browser.
Thank you,
Leslie Danis
Pages: 1

 

 

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