FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Fireshot suddenly not working
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| Posted: 21 May 2026 17:25 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: May 2026 |
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When I click on Fireshot Capture Visible Part (or whatever), it no longer takes a screenshot, nothing happens. Then when I click it again, it says Stop Capturing with a red button. When I look in my Fireshot folder there's nothing there, so it doesn't seem to be doing anything.
How do I get it back to the way it was before? Thank you. version 1.12.18 |
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| Posted: 21 May 2026 20:38 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Nov 2025 |
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| Same here... Broken on "Capture selection..." | ||
| Posted: 21 May 2026 22:02 | ||
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Administrator Currently Offline |
Posts: 4605 Join Date: Jan 2007 |
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https://getfireshot.com/downloads/fireshot_pro-2.1.4.15.xpi __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 22 May 2026 09:08 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Jan 2026 |
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| After a Firefox update, screenshots are no longer possible, when will the software be updated by FireShot | ||
| Posted: 22 May 2026 15:47 | ||
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Administrator Currently Offline |
Posts: 4605 Join Date: Jan 2007 |
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greenpainter, the best way is to update manually: https://getfireshot.com/downloads/fireshot_pro-2.1.4.15.xpi
The way AMO is now reviewing addons is painful - we cannot update our listing for 4 months.  __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 22 May 2026 16:49 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: May 2026 |
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| ok that worked, thank you very much. | ||
Pages: 1