»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Login Problem

Pages: 1
Posted:  04 Feb 2017 07:19
I'm having trouble logging in.  I've tried entering every version of my standard User and Password but it isn't working.  This is not a bug.  This is my own stupidity.  I thought my login was saved on Roboform.  I've tried requesting a new password ["Lost password"] but I can't get the right combination for the Username.

1.  Please remind me as to the proper format for the "User" field.  Is this an email address or my name or what?
2.  Is there a way to recover my Username?

I do have my license key if there is a way to recover based on that key.
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
please wait, creating... please wait, creating... please wait, creating...
2 915
Internet Explorer error
4 999
Screenshot page number for multipage prints?
1 928
Where to enter the license key for Chromium?
1 8805
Where do I enter my license key in Opera browser????
13 1020
How to Print a Long Web Page Screens Capture Without The Grey Lines
3 1062
Long whole page screenshots are cut off
0 2520
Registering full version in Chrome
1 913
no support firefox 51
3 961
Capturing drop down list.
3 1145