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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

License Recovery – Hard Drive Issue

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Posted:  02 Dec 2025 02:52   Last Edited By: JK
I recently had an issue with my hard drive and lost the installation and data related to my Fireshot Pro license. I looked on your website for a way to recover my license key but couldn’t find any option.

Could you please help me retrieve my license?
The email used for the purchase was: fe*****nes@gmail.com
.

Thank you in advance for your assistance.
Kind regards,
Posted:  02 Dec 2025 03:15
Dear Fernando. Unfortunately, we couldn't find any order neither belonging to this email, nor to the another email that you provided via email.
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