FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
I did not receive an email with the licence
Pages: 1
| Posted: 27 Nov 2025 18:49 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Nov 2025 |
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| I paid and received an invoice email, but I haven’t received an email with the licence. Could you please send it to me? | ||
| Posted: 27 Nov 2025 19:39 | ||
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Administrator Currently Offline |
Posts: 4574 Join Date: Jan 2007 |
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Please check your mailbox. We sent the license again to your mailbox. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 27 Nov 2025 20:03 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Nov 2025 |
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| Thanks | ||
| Posted: 19 Jan 2026 15:56 Last Edited By: Meagan16 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2026 |
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| I made a purchase and also have not received my license and have no email with the license number | ||
| Posted: 19 Jan 2026 16:14 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jan 2026 |
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| Resolved | ||
| Posted: 24 Feb 2026 14:33 Last Edited By: Richmond26 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Feb 2026 |
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| I paid but did not receive my license key. Just realized I made a typo error inputting my email during payment. How can you help me? | ||
| Posted: 19 Mar 2026 17:14 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Mar 2026 |
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| I am having the same problem! I received the invoice email, but never got the license key so I cannot use the product. Where do I get this??? | ||
| Posted: 19 Mar 2026 17:32 | ||
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Administrator Currently Offline |
Posts: 4574 Join Date: Jan 2007 |
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Quote:
I am having the same problem! I received the invoice email, but never got the license key so I cannot use the product. Where do I get this??? Thank you. The license info have been re-sent. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 13 Apr 2026 17:42 | ||
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Registered User |
Posts: 1 Join Date: Apr 2026 |
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| Same | ||
| Posted: 13 Apr 2026 19:33 | ||
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Administrator Currently Offline |
Posts: 4574 Join Date: Jan 2007 |
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Quote:
Same Sent. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 14 Apr 2026 14:50 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Apr 2026 |
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I am having the same problem!
I received the email of receipt, but no license! Please help |
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| Posted: 14 Apr 2026 18:13 | ||
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Administrator Currently Offline |
Posts: 4574 Join Date: Jan 2007 |
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Quote:
I am having the same problem! I received the email of receipt, but no license! Please help Sent. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 07 May 2026 20:32 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: May 2026 |
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Dear Support, can you please confirm what my license status is and send me an email with the license?
Is there a way for me to log into the app to confirm it? thank you |
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| Posted: 07 May 2026 21:37 | ||
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Administrator Currently Offline |
Posts: 4574 Join Date: Jan 2007 |
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Quote:
Dear Support, can you please confirm what my license status is and send me an email with the license? Is there a way for me to log into the app to confirm it? thank you Sure, can you please suggest the first 5 letters of the email you're using while purchasing the license (we don't have any order assigned to rbenetti...) __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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