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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Just Purchased and not registering and not working

Pages: 1
Posted:  29 Oct 2020 17:06
I just purchased the lifetime license specifically because I wanted to capture frames.  Now when I go to the page I want to capture not only is FireShot not registerred, but my browser keeps changing the page.  This didn't happen before I purchased the full version.

When I purchased (through paypal) it said it was checking my browser and inserting the license key.  I tried restarting Firefox - no help.

Note that his shows that my Fireshot is unregistered no matter which page I go to.

plugin version: FireShot for FireFox v.0.98.98
OS: Windows 10 Enterprise v 1909
FireFox: 82.0.2 (64 bit)
Steps to reproduce: start browser and click on Fireshot - still unregistered, go to itsupport.einsteinmed.org and login click servicedesk for a listing of tickets in iframe, jumps back to initial page
itsupport.einsteinmed.org

Logs:

Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
3 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
4 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
3 content_script_bundle.js:95
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
4 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
t is undefined purplebox.js:8
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
TypeError: (destructured parameter) is undefined Grammarly-bg.js:2:1
debuggee 'resource://devtools/shared/base-loader.js:289' would run builtin-modules.js:196:11
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified
Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
2 content_script_bundle.js:95
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
Promise rejected after context unloaded: Actor 'Conduits' destroyed before query 'RuntimeMessage' was resolved
spContent.js:1078
t is undefined purplebox.js:8
Posted:  29 Oct 2020 17:30
Figured out part of it - the refresh was due to another add-in which auto refreshes tabs (Tab Reloader).  But the licensing and inability to capture iframes is still a problem.
Posted:  29 Oct 2020 19:04
Hello. Can you please manually use the activation link: https://getfireshot.com/activate.php?id=cqo3V7-rQg6CHF_FY1oX5w&ref=GET201029-2392-43206 ?

When it's done, can you please open the "About" dialog and check, if it's now registered to you?
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  29 Oct 2020 19:35
Using the manual link did it.  At first I got no change, but after a couple of minutes it changed from the previous "Get pro" to "Licensing information"
Posted:  29 Oct 2020 19:43
Is there any way to export to excel?
Posted:  30 Oct 2020 16:15
I'm sorry, FireShot Pro doesn't export to Excel directly. You can use clipboard to exchange the data with Excel.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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