»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

How Do I Get Refund?

Pages: 1
Posted:  24 Dec 2025 16:44
I just bought FireFox Pro a few minutes ago and have now found out I cannot use the installer (I'm on a Mac) and I cannot enter the activation key (I use FireFox).

Please tell me what the process is to request a refund. Your site says "7-day money-back guarantee".

Thank you.
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Links NOT working when Transferred
1 38
Any way to speed up and / or lighten the app when its scrolling down screen shooting a vary tall web
1 74
Need Mac OS version
7 146
"Do not Resize" don't working in new version
0 134
Capture Selection and Save As PDF has defaulted to landscape, even for portrait saves
0 127
Controls on the right side of the screen not formatted correctly for new monitor
4 161
Apple/MAC Safari: FIRESHOT-extension opens "Update"-splash-screen in every profile
3 193
バージョン2.1.3γ«ζˆ»γ™
0 158
License Recovery – Hard Drive Issue
1 230
Changing the email address stored during licensing and deactivating the registered browser
1 454