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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Had to reinstall but cannot find license

Pages: 1
Posted:  01 Mar 2016 11:13
Hi Support,

Here are details of my purchase but I had to reload Windows 10 and now FS is Free version not Pro.

   ONLINE ORDER DETAILS
***********************************************************

Website: https://www.screenshot-program.com
Reference no.: 10722926
Payment method: PayPal
Date/time: 2012-01-19 00:37:15
Order General Total: 66.58 USD

Can you please provide.

Regards
David
Posted:  10 Mar 2016 10:08
Hello Support,

Surely 9 days is plenty of time to get back to me with my licence?

Cheers

David
Posted:  12 Mar 2016 09:22
Dear David,

Sorry, we do not provide license codes after the 1-year priority email support expiration. Storing and remembering the licenses is your responsibility.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  13 May 2016 16:52
well, that's real convenient, only keep records for a year!.  Must be coincidencce that my Fireshot Pro that I paid for over a year ago, suddenly claims my trial has expired, won't delete, won't reinstall, won't work. I'd be happy to just go back to the free version, since I don't use any of the Pro features.
Pages: 1


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