FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Had to reinstall but cannot find license
Pages: 1
| Posted: 01 Mar 2016 11:13 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Mar 2016 |
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Hi Support,
Here are details of my purchase but I had to reload Windows 10 and now FS is Free version not Pro. ONLINE ORDER DETAILS *********************************************************** Website: https://www.screenshot-program.com Reference no.: 10722926 Payment method: PayPal Date/time: 2012-01-19 00:37:15 Order General Total: 66.58 USD Can you please provide. Regards David |
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| Posted: 10 Mar 2016 10:08 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Mar 2016 |
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Hello Support,
Surely 9 days is plenty of time to get back to me with my licence? Cheers David |
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| Posted: 12 Mar 2016 09:22 | ||
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Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
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Dear David,
Sorry, we do not provide license codes after the 1-year priority email support expiration. Storing and remembering the licenses is your responsibility. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 13 May 2016 16:52 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Nov 2014 |
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| well, that's real convenient, only keep records for a year!. Must be coincidencce that my Fireshot Pro that I paid for over a year ago, suddenly claims my trial has expired, won't delete, won't reinstall, won't work. I'd be happy to just go back to the free version, since I don't use any of the Pro features. | ||
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