FireShot screenshot extension 0.83 for FF does not update

Question

Current plugin: 0.80
New plugin: 0.83
OS: Windows 7, Danish
FF version: 3.5.9

FireShot has not been updated in the addons.mozilla.org repository for months, so I downloaded version 0.83 from your website. However, it will not install. FireFox attempts to restart, men it only closes. When I open it manually, FireShot is still version 0.80. I have unblocked the downloaded file.

Why is it that it will not update? and that the addons.mozilla.org version is outdated?

Best regards,

Georg

Accepted Answer

I think the following should help: - uninstall 0.80 version - restart Firefox - install 0.83 version - restart Firefox

Posted: 14 May 2010 11:25
	Registered User Currently Offline	Posts: 17 Join Date: Feb 2009
Current plugin: 0.80 New plugin: 0.83 OS: Windows 7, Danish FF version: 3.5.9 FireShot has not been updated in the addons.mozilla.org repository for months, so I downloaded version 0.83 from your website. However, it will not install. FireFox attempts to restart, men it only closes. When I open it manually, FireShot is still version 0.80. I have unblocked the downloaded file. Why is it that it will not update? and that the addons.mozilla.org version is outdated? Best regards, Georg

Posted: 14 May 2010 12:00
	Administrator Currently Offline	Posts: 4161 Join Date: Jan 2007
I think the following should help: - uninstall 0.80 version - restart Firefox - install 0.83 version - restart Firefox __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 14 May 2010 12:17
	Registered User Currently Offline	Posts: 17 Join Date: Feb 2009
It didn't work, which lead me to check whether FF was running a process in the background. I should have checked that from the outset or restarted Windows. When I killed the FF process, FireShot updated as it should.

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