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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

FireShot extension works once, but then stops capturing afterwards on Chrome

Pages: 1
Posted:  05 Nov 2020 18:53
Anyone else have this problem or know how to fix it?
I'm using the latest version of Fireshot and Chrome.
Posted:  06 Nov 2020 17:10
Is it a Pro version or simply Advanced?
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Posted:  06 Nov 2020 20:16   Last Edited By: MusicStack
It's the free version.  I'm afraid to switch over to the pro version as i don't want to pay and still have it not work.  Would like to just stick with the free version.  It use to work fine.  But now, it only works once and then stops working.  But if i reboot my computer, it will work again (once).  Something is getting stuck or is broke somewhere.
Posted:  07 Nov 2020 15:11
Please wait for the next update to get this problem fixed. This issue is specific only to the Free version.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  25 Mar 2021 04:48
Jk, several updates have come and gone since your previous post. Is this problem any closer to getting fixed on either Firefox or Chrome?
Posted:  29 Mar 2021 12:32
Hi,

I have had the exact same issue for months.

Win10 Pro
Firefox v.87.0
Fireshot v.0.98.98 Free (last update 06/2020)

Steps to reproduce the bug: Editor launches once. The following captures seem to work but the editor no longer opens. Editor preferences no longer opens either.

Quote:
This issue is specific only to the Free version.


Is this a way to force people to upgrade to the pro version? If so, they should be informed.
Pages: 1


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