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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Fireshot extension no longer working/installable in Safari 16.2

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Posted:  19 Feb 2023 17:58   Last Edited By: chris1007
Hello -

Unfortunately, it seems Fireshot is no longer working in Safari 16.2 under MacOSX BigSur 11.7.2.

The icon in the browser window disappeared, and the extension is longer listed in the Safari options. I've tried reinstalling the Fireshot through the AppStore, but I only get to the window where it says "Welcome to FireShot extension (...) Open Safari preferences...".

When I click the button, nothing happens sad Any ideas / hints?

I also tried using Fireshot with Firefox for Mac, but there doesn't seem to be any option to activate my licence key anywhere... :-(

Thanks in advance and best wishes,
Chris

PS: Otherwise, great software! Great time saver, definitely worth the money! smile
Posted:  22 Feb 2023 15:48   Last Edited By: JK
Hello, this should solve the problem: https://www.turnoffthelights.com/support/browser-extension/solution-on-safari-extension-not-showing/
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Posted:  28 Feb 2023 11:18
Hi JK,

Thank you - excellent, yes, the terminal code explained through the link worked like a charm :-)

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

Thanks again!

Best, Chris
Posted:  20 Jun 2023 11:06
I'm having the same problem with Fireshot not appearing as an extension in Safari. I've tried the solution suggested above but no luck. Any other ideas why Fireshot its not appearing as an extension?

MacOS 13.4 (22F66)
Safari Version 16.5 (18615.2.9.11.4)
Posted:  23 Jun 2023 06:41
natashaelaine, can you please check Safari settings and make sure FireShot is enabled?
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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