can not save, plz help

Question

when I choose 'save as PDF':
1. creating PDF 1----100%.......done.
2. automatically creating PDF (again, idk why) 1----100%.......done.
3. nothing happened then.

when I choose 'save as picture', nothing happened.

when I choose PRINT, save as PDF (when you choose a printer)
it can olny save the first 13 pages.

fyi, i use chrome, if you ask.
plz hlep me.

Accepted Answer

Hello. Please try disabling another extensions, and repeat. Usually the case of this problem is a conflict with a download helper extension.

Answer

The solution with disabling extensions was addressed to the saving problem, not to the printing issue. The printing problem is a limitation of a system. Please respond: - What OS are you using? - What FireShot version are you running?

Answer

Thank you. Did you solve the saving (not the printing) problem by disabling the other extensions?

Answer

Can you please open the Options and change the Default Filename Template to 'FireShot Capture %n'? https://easycaptures.com/fs/uploaded/1170/0356977174.png

Answer

%t inserts the Page Title, %u inserts the URL. Can you please tell me one of the URLs failing to save with the full Template (including %t and %u) ? Thank you.

Posted: 17 Feb 2023 23:46 Last Edited By: ttian
	Registered User Currently Offline	Posts: 10 Join Date: Aug 2022
when I choose 'save as PDF': 1. creating PDF 1----100%.......done. 2. automatically creating PDF (again, idk why) 1----100%.......done. 3. nothing happened then. when I choose 'save as picture', nothing happened. when I choose PRINT, save as PDF (when you choose a printer) it can olny save the first 13 pages. fyi, i use chrome, if you ask. plz hlep me.

Recent topics	Replies	Views	Last Poster
Windows 11 compatibility	1	1310
Fireshot prints advertising on all the PDF document.	1	1083
FireShot doesn'nt work anymore wuith GMAIL	3	1167
install problem?	1	1188
Incomplete full page screenshot for pages containing code	4	1046
Screenshot Chrome extension Save Window Not Opening	3	1044
Facebook Split Scrolling	4	1151
Fireshot menu keeps reverting to non-PRO after last update	1	1106
"How can I retrieve my previously purchased activation code after I have switched to a new computer?	1	1089
Can't take screenshots in incognito anymore (Chrome)	1	1587