FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Fireshot extension in Firefox 3
Pages: 1
| Posted: 10 Jun 2008 12:21 | ||
|
Registered User Currently Offline |
Posts: 2 Join Date: Jun 2008 |
|
|
I have used fireshot for a while (and loved it) but since upgrading to firefox 3 (rc2) it does not work.
When taking a screenshot it captures the navigation, tabs and status bar but the content of the website is grey. This happens for all websites. I use vista. I have downloaded the latest extension. Its not monitor dependant (I had a photoshop problem that was). Could it be conflict with other extensions? I have 6/7 extensions firebug, webdeveloper and greasemonkey. any help or advice please. toby |
||
| Posted: 10 Jun 2008 12:23 | ||
|
Registered User Currently Offline |
Posts: 2 Join Date: Jun 2008 |
|
| other info: Happened before and after vista service pack upgrade. | ||
| Posted: 12 Jun 2008 21:47 | ||
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
I have no ideas how do you manage to capture tabs, status bar and other elements of Firefox. My addon captures only HTML / CHROME areas.
Update: just checked at Vista 64/FX RC 2,3 Works fine __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 18 Jun 2008 16:24 | ||
|
Registered User Currently Offline |
Posts: 2 Join Date: Jun 2008 |
|
|
Plugin version: FireShot 0.5
OS type and version: MS Windows XP Professional SP2, English Version of Firefox: Firefox 3.0 Steps to reproduce the bug Trying to capture the following page produces a grey page, and it includes the browser navigation elements. Follow the link, try "Entire Page - Email" or "Entire Page - Clipboard". www.e107.org/e107_plugins/bugtrack/bugtrack_stats.php |
||
| Posted: 18 Jun 2008 18:44 | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Can you upload a screenshot of this page? It goes ok for me. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 18 Jun 2008 21:11 | ||
|
Registered User Currently Offline |
Posts: 3 Join Date: Jun 2008 |
|
| Same thing happens to me with Firefox, Windows XP and paid version of Fireshot. Screenshot of the problem: /jpvotes.com/fireshot-firefox3-error.gif | ||
| Posted: 19 Jun 2008 09:30 Last Edited By: JK | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
So, you choose "Capture visible part/Entire" and edit and this is what you get?
looks like a Fx 3.0 specific bug 
Will try reproducing, thanks. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 20 Jun 2008 02:52 | ||
|
Registered User Currently Offline |
Posts: 3 Join Date: Jun 2008 |
|
|
Yes I click the S icon in firefox (take screen shot of visable area and edit) and the result is what I posted.
|
||
| Posted: 23 Jun 2008 18:16 | ||
|
Registered User Currently Offline |
Posts: 5 Join Date: Jun 2008 |
|
|
Plugin version: FireShot 0.5
OS type and version: MS Windows XP Home SP2, English Version of Firefox: Firefox 3.0 Just an update if you press red S or take screenshot of visible area you get the browser bars but no website image, For some reason if you press the down arrow next to the red S go down to Take screenshot of entire page and edit it WORKS |
||
| Posted: 23 Jun 2008 18:54 | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Yes, this is exactly what I wanted to ask, suspecting the reason.
What about capturing from context menu? Thanks in advance. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 23 Jun 2008 19:49 | ||
|
Registered User Currently Offline |
Posts: 5 Join Date: Jun 2008 |
|
|
Hi JK,
The only way you can screenshot is from the Context menu and that is only if you use Take screenshot of (entire page) every other way just gives you the browser and a Grey screen nothing showing. |
||
| Posted: 23 Jun 2008 20:30 | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Hi sparkley
Yes, I understand that this context menu is OK. But FireShot has got 2 context menus: first is launched by pressing "down arrow" next to the red S, second one is launched by rightclick on the webpage. Are the OK both? And what happens if you select "screenshot of *visible* area" from these menus? Browser and Grey ? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 24 Jun 2008 12:39 | ||
|
Registered User Currently Offline |
Posts: 5 Join Date: Jun 2008 |
|
| Hi Again the only one that works in both i.e arrow down and right click is if you take screen shot of entire page, if you take screenshot of visible area in arrow down or right click or by press red s you have picture of browser and grey hope this helps as this is a great program | ||
| Posted: 24 Jun 2008 13:15 Last Edited By: JK | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Ok. I've tested it on 5 PC's with different configurations and I haven't got any errors similar to ones described above. I suspect the reason can be a combination of addons installed at your PC.
Can you please disable all addons except FireShot, then restart FX and check how does it work at "clean" config ? Possibly any messages in error console? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 24 Jun 2008 18:26 | ||
|
Registered User Currently Offline |
Posts: 5 Join Date: Jun 2008 |
|
| Hi JK done what you said, have found conflict with skype addon and also searchstatus 1.25 if I disable these programs your program is full working | ||
| Posted: 24 Jun 2008 19:24 Last Edited By: JK | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Good news, thanks. Just installed SearchStatus 1.25 and re-created this bug.
Update: discovered the reason. The fix will be available in the next release. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
| Posted: 27 Jun 2008 02:24 | ||
|
Registered User Currently Offline |
Posts: 3 Join Date: Jun 2008 |
|
| great, thx! | ||
| Posted: 01 Jul 2008 07:12 | ||
|
|
Administrator Currently Offline |
Posts: 4268 Join Date: Jan 2007 |
|
Need some testers for 0.55 release. Please drop me a line to testing@screenshot-program.com if you want to test. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
||
Pages: 1
| Recent topics | Replies | Views | Last Poster |
|
Status bar icon |
2 | 3737 | |
|
Delayed capturing - how is it done? |
2 | 3944 | |
|
sales question |
5 | 2201 | |
|
Doesn't render web pages while scrolling for screenshot |
1 | 3864 | |
|
How to create online gallery? |
2 | 2243 | |
|
Rwq: Multy selection areas |
1 | 3732 | |
|
Submitting to blog |
4 | 4429 | |
|
Where are my pictures ? |
4 | 4092 | |
|
print button |
3 | 4504 | |
|
How much memory Ram does the app. need? |
3 | 2334 |