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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Fireshot Crashed and Won't Work After Reinstall

Pages: 1
Posted:  27 Aug 2020 21:38
I have been using the Fireshot plugin for Firefox and Chrome for several years. Not long ago, Fireshot crashed Chrome every time I tried to use it. So, I disabled the plugin and re-enabled. After that, Fireshot tells me my "Trial" has expired every time I try to capture and save or edit. I must "upgrade" or "revert" to Fireshot Lite. If I "revert" I only get "Options" in the menu. If I uninstall the plugin and re-install, I get the same "Upgrade" message every time I try to use it.

How can I fix this?
Posted:  28 Aug 2020 18:38   Last Edited By: JK
The Upgrade message provides an opportunity to enter the license key, that you've previously purchased. Can you please try this option?
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Posted:  28 Aug 2020 18:48
I've not purchased a "license key". The plugin has always worked for years without.
Posted:  11 Sep 2020 19:00
Any assistance in fixing this glitch? Fireshot continues to work as expected on my other PCs, but not the main one!
Pages: 1


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