FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Fireshot Crashed and Won't Work After Reinstall
Pages: 1
| Posted: 27 Aug 2020 21:38 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2020 |
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I have been using the Fireshot plugin for Firefox and Chrome for several years. Not long ago, Fireshot crashed Chrome every time I tried to use it. So, I disabled the plugin and re-enabled. After that, Fireshot tells me my "Trial" has expired every time I try to capture and save or edit. I must "upgrade" or "revert" to Fireshot Lite. If I "revert" I only get "Options" in the menu. If I uninstall the plugin and re-install, I get the same "Upgrade" message every time I try to use it.
How can I fix this? |
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| Posted: 28 Aug 2020 18:38 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4187 Join Date: Jan 2007 |
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The Upgrade message provides an opportunity to enter the license key, that you've previously purchased. Can you please try this option? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 28 Aug 2020 18:48 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2020 |
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| I've not purchased a "license key". The plugin has always worked for years without. | ||
| Posted: 11 Sep 2020 19:00 | ||
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Registered User Currently Offline |
Posts: 3 Join Date: Jul 2020 |
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| Any assistance in fixing this glitch? Fireshot continues to work as expected on my other PCs, but not the main one! | ||
Pages: 1
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