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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Everytime I want to take a screenshot I get "FireShot Pro trial expired" "Go back to FireShot Lite"

Pages: 1
Posted:  09 Sep 2025 19:36   Last Edited By: cloudeleven
Please see the problem I'm having below. I'm just trying to use the free version of FireShot, not the pro version. Thanks!
Plugin version (FireShot 2.1.1.14)
OS type and version (Windows 11 Home)
Version of browser (Chrome 139.0.7258.155 (64-bit))
Steps to reproduce the bug (On a webpage, click the FireShot icon at the top of the browser to take a screenshot, click on Capture Visible Part And, then click Save, I get a popup box saying "FireShot Pro trial expired" and on this box I need to click "Go back to FireShot Lite", I click that, then a box pops up saying "Are you sure you want to disable the advanced features" and I click Yes, then I have to take the screenshot again. This happens almost every time I want to take a screenshot. I tried reinstalling the extension with the latest version and it didn't help.)
Webpage URL causing this problem (Every URL)
Pages: 1


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