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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Cannot See Take Screenshot Menu

Pages: 1
Posted:  14 Mar 2008 01:02   Last Edited By: JK
When i capture a screenshot i am unable to see the menu with tabs etc in the editor.

Here's what i can see https://screenshot-program.com/supl5d991ae3a24da2c429fe7ea5502f1cfb/image9.png

My colleague who also uses screenshot has taken the following screen of the menu I am missing. 
https://screenshot-program.com/supl89a3f31beeec389065f21dc6543423ca/image7.png

I have tried reinstalling a newer version of the program, but the problem is persistent.

Can you please help me to get back the menu?
Posted:  14 Mar 2008 06:31
Please open the editor and move the mouse cursor to the top boundary of the screen. Does it appear?
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