»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Cannot install on second machine (laptop)

Pages: 1
Posted:  23 Jun 2025 06:40
Hi,
I've emailed twice - April and June - hoping you may help but I haven't had a response (checked spam just in case). My issue is that I am unable to install the software on my new laptop. When i try to take it out of simple mode i get "this license information is missing or invalid..." the license is correct as I have matched it against the license on desktop to check.

Can someone please help me sort through this?

thank you.
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Where do i embed the fireshot pro license to deploy the software silently
1 44
2.1.1.7 broke "Capture Selection"
0 55
Accurate OCR
0 61
No option to disable "Send anonymous usage data to Google Analytics" in Firefox
1 74
I'd like to report a bug, or perhaps suggest a feature.
0 77
chatgpt support
2 119
No option list on context menu
1 131
Does it get bound to Google / Microsoft Account?
1 150
i bought FireShot Pro Lifetime License on 2022
1 239
Save not working as it used to
1 174