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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

[Solved] FireShot Not Working with Google Chrome Browser, but other browsers are OK

Pages: 1
Posted:  09 Feb 2021 04:43
FIRESHOT PLUGIN VERSION:  FireShot Pro ver. 0.98.98
Under FireShot Options, both FireShot API and Miscellaneous boxes are checked.

Edition:        Windows: 10 Pro  Version 20H2
Installed on:  ‎1/‎14/‎2021
OS build:        19042.746
Experience:   Windows Feature Experience Pack 120.2212.551.0

WBEBPAGE URL:  Not applicable

STEPS TO REPRODUCE: Fireshot takes the picture for "Entire Page" or "Visible Page", or "Selection". I hear the camera click sound. Nothing happens after that. The editor does not open with the screen shot. If the FireShot function does not need the "EDITOR", it appears to work correctly. I can open
the saved PDF of the snapshot or I can insert a captured (but unseen) PNG image into a MS-WORD document, "Capture all Tabs", "Capture a Selection", "Open File From Clipboard", etc. but the EDITOR never appears. "Resume Editing" also does not open the Editor. I can not open a graphic image (.png, .gif, .jpg - I didn't have a .bmp file to try.)
This ONLY occurs in Google Chrome identified below. My other two  browsers work fine with Fireshot.

BROWSER PROBLEM ONLY WITH: Google Chrome Version 88.0.4324.150 (Official Build) (64-bit)

NO PROBLEM WITH: Microsoft Edge: Version 88.0.705.63 (Official build) (64-bit)
                              Firefox: 85.0.1 (64-bit)

Thanks! Love FireShot.
-------------------------------------------------------------------------
BROWSER CONSOLE:

fsUtils.js:11
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:35 scrollTop:676
fsContent.js:13 Found stubborn element navigationBar
fsContent.js:11 Hiding:
fsContent.js:11 <nav id=​"navigationBar" class=​"navbar navbar-expand-lg navbar-dark fixed-top bg-dark" style>​…​</nav>​
fsContent.js:35 scrollTop:1462
fsContent.js:35 scrollTop:1477
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":2303,"ratioW":1,"ratioH":1,"rows":4,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 57
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:35 scrollTop:676
fsContent.js:13 Found stubborn element navigationBar
fsContent.js:11 Hiding:
fsContent.js:11 <nav id=​"navigationBar" class=​"navbar navbar-expand-lg navbar-dark fixed-top bg-dark" style>​…​</nav>​
fsContent.js:35 scrollTop:1462
fsContent.js:35 scrollTop:1477
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":2303,"ratioW":1,"ratioH":1,"rows":4,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 57
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:35 scrollTop:676
fsContent.js:13 Found stubborn element navigationBar
fsContent.js:11 Hiding:
fsContent.js:11 <nav id=​"navigationBar" class=​"navbar navbar-expand-lg navbar-dark fixed-top bg-dark" style>​…​</nav>​
fsContent.js:35 scrollTop:1462
fsContent.js:35 scrollTop:1477
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":2303,"ratioW":1,"ratioH":1,"rows":4,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 57
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":826,"ratioW":1,"ratioH":1,"rows":1,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 19
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":826,"ratioW":1,"ratioH":1,"rows":1,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 19
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":826,"ratioW":1,"ratioH":1,"rows":1,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 19
fsContent.js:39 CS:scrollFinished
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:35 scrollTop:676
fsContent.js:13 Found stubborn element navigationBar
fsContent.js:11 Hiding:
fsContent.js:11 <nav id=​"navigationBar" class=​"navbar navbar-expand-lg navbar-dark fixed-top bg-dark" style>​…​</nav>​
fsContent.js:35 scrollTop:1462
fsContent.js:35 scrollTop:1477
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":2303,"ratioW":1,"ratioH":1,"rows":4,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 57
fsContent.js:39 CS:scrollFinished
6Unchecked runtime.lastError: The message port closed before a response was received.
fsContent.js:39 CS:init
fsContent.js:31 Ratios: 1, 1
fsContent.js:39 CS:setRatio
fsContent.js:35 scrollTop:676
fsContent.js:13 Found stubborn element navigationBar
fsContent.js:11 Hiding:
fsContent.js:11 <nav id=​"navigationBar" class=​"navbar navbar-expand-lg navbar-dark fixed-top bg-dark" style>​…​</nav>​
fsContent.js:35 scrollTop:1462
fsContent.js:35 scrollTop:1477
fsContent.js:37 {"topic":"scrollFinished","div":0,"left":0,"top":0,"width":1361,"height":2303,"ratioW":1,"ratioH":1,"rows":4,"cols":1,"cw":1361,"ch":826,"hScrollbar":false,"vScrollBar":false,"cropLeft":0,"cropRight":0,"cropTop":0,"cropBottom":0}
fsLinks.js:18 links filtered: 0
fsLinks.js:18 links added: 57
fsContent.js:39 CS:scrollFinished
DevTools failed to load SourceMap: Could not load content for chrome-extension://eakacpaijcpapndcfffdgphdiccmpknp/scripts/content_page.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
Pages: 1

 

 

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