Posted: 07 Nov 2019 13:21 | ||
Registered User Currently Offline |
Posts: 2 Join Date: Nov 2019 |
|
Hello ![]() I can't install Fireshot Pro on my computer, an error occurs during the install setup process. Plugin version : fireshot-install-0_98_97_2.exe (probably last at this time !!!) OS type and version : Windows 10.0.18362.418 Kaspersky KIS version : 18.0.0.405 (l) Dialog Box Error message : "Error copying to C:\programdata\kaspersky lab\safebrowser\kis\s-1...\firefox\extensions\fireshot-legacy@getfireshot.com" "Please close your browser and restart your application" PS 1 : All Windows and applications were closed. I have re-started the computer without any changement. PS 2 : Free version of Fireshot version is always installed on some web browser (chrome and firefox) Regards |