fireshot-install-0_98_97_2.exe - Install Error - Kaspersky safebrowser KIS... copy failed

Question

Hello :) I can't install Fireshot Pro on my computer, an error occurs during the install setup process. Plugin version : fireshot-install-0_98_97_2.exe (probably last at this time !!!) OS type and version : Windows 10.0.18362.418 Kaspersky KIS version : 18.0.0.405 (l) Dialog Box Error message : 'Error copying to C:\programdata\kaspersky lab\safebrowser\kis\s-1...\firefox\extensions\fireshot-legacy@getfireshot.com' 'Please close your browser and restart your application' PS 1 : All Windows and applications were closed. I have re-started the computer without any changement. PS 2 : Free version of Fireshot version is always installed on some web browser (chrome and firefox) Regards

Accepted Answer

Hello. I'm not sure this browser supports such kind of installation (due to safety considerations). But you can install FireShot using this link from AMO: https://addons.mozilla.org/en-US/firefox/addon/fireshot/ and then open the activation link provided in the email.

Posted: 07 Nov 2019 13:21
	Registered User Currently Offline	Posts: 2 Join Date: Nov 2019
Hello I can't install Fireshot Pro on my computer, an error occurs during the install setup process. Plugin version : fireshot-install-0_98_97_2.exe (probably last at this time !!!) OS type and version : Windows 10.0.18362.418 Kaspersky KIS version : 18.0.0.405 (l) Dialog Box Error message : "Error copying to C:\programdata\kaspersky lab\safebrowser\kis\s-1...\firefox\extensions\fireshot-legacy@getfireshot.com" "Please close your browser and restart your application" PS 1 : All Windows and applications were closed. I have re-started the computer without any changement. PS 2 : Free version of Fireshot version is always installed on some web browser (chrome and firefox) Regards

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