|Posted: 07 Nov 2019 13:21|
Join Date: Nov 2019
I can't install Fireshot Pro on my computer, an error occurs during the install setup process.
Plugin version : fireshot-install-0_98_97_2.exe (probably last at this time !!!)
OS type and version : Windows 10.0.18362.418
Kaspersky KIS version : 22.214.171.1245 (l)
Dialog Box Error message :
"Error copying to C:\programdata\kaspersky lab\safebrowser\kis\s-1...\firefox\extensions\firstname.lastname@example.org"
"Please close your browser and restart your application"
PS 1 : All Windows and applications were closed. I have re-started the computer without any changement.
PS 2 : Free version of Fireshot version is always installed on some web browser (chrome and firefox)