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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Webpage screenshot shows cookie dialogue

Pages: 1
Posted:  08 Jun 2017 14:27
my client is having this issue. We have removed the addon and reinstalled and still get the cookie dialogue across the caps when viewed after saving. It doesnt happen on any other machines in the office and not sure what on this machine could be bugging out the software. needless to say we have reset settings in all browsers, rebooted the browsers and reinstalled the add ons.
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Posted:  09 Jun 2017 18:59
Sorry, I'm afraid, I do not understand the problem.
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Posted:  09 Jun 2017 19:08
As soon as my client clicksghe icon to start a capture the website cookiealert is triggered.  When the capture is saved it had the cookie warning across it.
Posted:  09 Jun 2017 19:13
What URL is it? Actually this is a first time, when we hear about such problem.
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Posted:  12 Jun 2017 13:30
https://www.bournemouthecho.co.uk/news/
any content on this site
Posted:  12 Jun 2017 16:51
What browser is it?
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Posted:  12 Jun 2017 17:13
firefox
Posted:  13 Jun 2017 17:37   Last Edited By: JK
Confirmed. This site has a specific script, which hides the cookies message below the viewport. The capture can be done nicely, however - you need to change the capture method in the FireShot options to "Always scroll".
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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