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Where to enter License Key

Pages: 1
Posted:  13 Dec 2016 18:26   Last Edited By: WellingtonIL
Hi,

I bought FS, downloaded and installed, but there is nowhere to enter the license key. Took me a while to realize it is at the bottom of the Options Page.

After entering my key I get this message.

https://s29.postimg.org/d07yz082v/Capture.png

It seems my key is not valid.



.
Please advice.
Posted:  16 Dec 2016 08:13
I'm sorry for this problem. Your key is fine - it just needs to be entered exactly as provided. I recommend using the Clipboard to copy and paste the Owner Name and the Key as well.

P.S. I can provide support to you via TeamViewer. This app is free and does not require installation. According to my experience, it's the fastest way of solving problems remotely.
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Dec 2016 16:43   Last Edited By: WellingtonIL
Hi,

I cracked the problem. The key was entered correctly (I normally usec copy paste for such a job),

But it turned out the name of the person who registers is case sensitive.

Perhaps a good idea to change the text of the popup to make that clear.
Posted:  16 Dec 2016 17:24
Thank you for your update! The "License input" dialog clearly states this: "Enter your Owner name and License key exactly as they appeared when supplied".
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  16 Dec 2016 18:57   Last Edited By: WellingtonIL
Just tried to be helpfull and wanted to prevent the next customer being confused.

I can give you a list of a dozens things that do not need to be, and are even impossible, to enter exactly as supplied. Ask oyour programmer for details.
Posted:  17 Dec 2016 10:20
Thank you, I really appreciate any feedback concerning FireShot!
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  23 Sep 2018 02:50
You say it was at the bottom of the Options page.  No it isn't!
I only found it AFTER I had taken a screen capture and then happened to notice a tiny little tag in the lower right corner of the captured image screen.
JK, do all new users a favor and actually USE the product to create screen shots and post a HOW TO to actually enter a registration number.
Posted:  09 Oct 2018 15:21
Hi,

I have just bought FS.  I have key but i don't remeber owner name.
Please help me!!!

Thanks!!!!
Posted:  09 Oct 2018 16:01   Last Edited By: JK
Hello, you put an incorrect email while filling the order. I changed it to the correct one - you should get all the info shortly.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  09 Oct 2018 17:39
Hi,

I got information.

Thanks!!!
Pages: 1