| Posted: 21 Feb 2021 06:17 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: May 2020 |
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Dear Fireshot,
Plugin version: 0.98.98 OS type and version: Windows 10 Home, version 1909, 64 bit Version of Browser: Firefox 85.0.2 (64-bit) Steps to reproduce the bug: Select webpage to copy, select Capture Entire Page and Edit. Fireshot appears to be capturing page, screenshot and edit window does not appear, instead am sent to a page to buy Fireshot and message box saying FireShot Pro trial expires appears. I purchased a lifetime license of Fireshot Pro in 2016 and it was an incredibly useful piece of software. Around the middle of 2020 Fireshot stopped working. I followed site instructions to enter the License Key - multiple times, nothing worked. Firefox and FireShot are both automatically updated. I even sent FireShot Support emails that were never answered. I have copies of the purchase documentation etc. if required. I hope you are all well and no-one has become ill or passed away (Covid?). Please get well soon. If all is good, please help me out. Yours sincerely, Jon Mayhew |
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