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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Suddenly Save buttons do nothing

Pages: 1
Posted:  19 Jul 2021 17:39
I have been using the free version of Fireshot with great success, but in the last week the Save as Image and Save to PDF buttons have stopped working. I click, and nothing happens. I can copy to clipboard. I haven't installed any other extensions or changed permissions. I did uninstall it and reinstall, but that didn't help. The strange part is if I capture second page, the buttons work in that second tab. If I go back to the first tab (the one that didn't work), the buttons work fine. I hope that's enough detail.

Details:
Version 0.98.98
macOS 11.4
MS Edge Version 91.0.864.70 (Official build) (arm64)
Problem site: backend of a Shopify store (restricted access)

Thanks!
Posted:  20 Jul 2021 02:18
Hello. Thank you for the information. Can you please open the Options page and check the value of the "Default output folder" tab?
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Posted:  20 Jul 2021 18:20
default output folder setting says "Fireshot". That's all.

Thanks!
Posted:  21 Jul 2021 03:38
Thank you. I'll upload a new build next week and we will check, if it fixes that issue.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


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