FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Suddenly Save buttons do nothing
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| Posted: 19 Jul 2021 17:39 | ||
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Registered User Currently Offline |
Posts: 8 Join Date: Jun 2021 |
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I have been using the free version of Fireshot with great success, but in the last week the Save as Image and Save to PDF buttons have stopped working. I click, and nothing happens. I can copy to clipboard. I haven't installed any other extensions or changed permissions. I did uninstall it and reinstall, but that didn't help. The strange part is if I capture second page, the buttons work in that second tab. If I go back to the first tab (the one that didn't work), the buttons work fine. I hope that's enough detail.
Details: Version 0.98.98 macOS 11.4 MS Edge Version 91.0.864.70 (Official build) (arm64) Problem site: backend of a Shopify store (restricted access) Thanks! |
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| Posted: 20 Jul 2021 02:18 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Hello. Thank you for the information. Can you please open the Options page and check the value of the "Default output folder" tab? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 20 Jul 2021 18:20 | ||
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Registered User Currently Offline |
Posts: 8 Join Date: Jun 2021 |
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default output folder setting says "Fireshot". That's all.
Thanks! |
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| Posted: 21 Jul 2021 03:38 | ||
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Administrator Currently Offline |
Posts: 4280 Join Date: Jan 2007 |
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Thank you. I'll upload a new build next week and we will check, if it fixes that issue. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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