»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Scrolling screenshot on mac is a black image

Pages: 1
Posted:  22 May 2017 14:23
Plugin version : Fireshot  0.98.92.1
OS type and version : Mac OSX ElCapitan 10.11.6
Version of browser : Version 58.0.3029.110 (64-bit)
Steps to reproduce the bug: 
Start browser,
open a page
click FireShot
select any option
you'll get a black image - nothing captured
Webpage : any
Posted:  22 May 2017 14:27
message above was for Chrome (my main browser ) - just tried it on FireFox and it worls!
Posted:  24 May 2017 11:44   Last Edited By: JK
Thanks, do you get any errors in the console? I tried to re-create this problem, but it worked on my MAC.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  24 May 2017 11:50
24/05/2017 10:49:38.000 kernel[0]: Google Chrome He[34295] triggered unnest of range 0x7fff81800000->0x7fff81a00000 of DYLD shared region in VM map 0x8a7e835b63c4cff7. While not abnormal for debuggers, this increases system memory footprint until the target exits.
Posted:  24 May 2017 11:52   Last Edited By: JK
Seems to be a bug in Chromium. This might be the case of the blank captures.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
Recent Errors
6 1077
How do I use Fireshot Pro on Chrome?
13 1842
I already have PRO version, but FS comes up as trial version in Chrome
6 1186
Where is my Key? Bitcoin payment
1 2286
Fire Shot ratings page is down
1 2320
"Fireshot for Desktop" - cant move or minimize icon on desktop
3 2810
Question
4 1015
Hotkeys doesn't work
2 1003
Jerky scrolling messing with saved output
1 934
i have new computer but program will not let me put in license I purchased - how do i do this?
3 1019