»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Registration failure under Windows 7

Pages: 1
Posted:  04 Jun 2009 12:09
Screenshot Studio v. 1.9.76
MS Windows 7, build 7100
Firefox 3.0.10

When I try to upgrade my Screenshot Studio to the Full version, using my license key issued December 6th, 2007, SS says that "The license information for this application is missing or invalid. You must enter a valid license key to use this program."

Then it works in simple mode.

Is this caused by an outdated license (to my knowledge, I have received no information about a new version or anything), by Windows 7, or why does it happen?

Thank you in advance.

Georg
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Scrolling screenshot gets several thin vertical lines!
2 3098
BUG: "The image is too big to be stored in video memory"
0 3865
Cannot Save website screenshot
1 3205
Failed to get access to Folder "".
4 3836
Version status?
3 4084
Grab select boxes and mouse pointers
7 4340
Screen Capture Mouse Pointer
4 4537
Keep selection after effects applied
3 4177
Screenshot extension S-logo-link not available in IE8 toolbar.
0 3185
How to remove IE8 fireshot add-on?
4 7242