»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Registration failure under Windows 7

Pages: 1
Posted:  04 Jun 2009 12:09
Screenshot Studio v. 1.9.76
MS Windows 7, build 7100
Firefox 3.0.10

When I try to upgrade my Screenshot Studio to the Full version, using my license key issued December 6th, 2007, SS says that "The license information for this application is missing or invalid. You must enter a valid license key to use this program."

Then it works in simple mode.

Is this caused by an outdated license (to my knowledge, I have received no information about a new version or anything), by Windows 7, or why does it happen?

Thank you in advance.

Georg
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Scrolling screenshot gets several thin vertical lines!
2 3480
BUG: "The image is too big to be stored in video memory"
0 4253
Cannot Save website screenshot
1 3585
Failed to get access to Folder "".
4 4221
Version status?
3 4471
Grab select boxes and mouse pointers
7 4792
Screen Capture Mouse Pointer
4 4939
Keep selection after effects applied
3 4541
Screenshot extension S-logo-link not available in IE8 toolbar.
0 3522
How to remove IE8 fireshot add-on?
4 7625