Preserve settings when installing updates

Question

Long time Fireshot Pro fan (and advocating it commercially within my organisation) but my one and only bugbear is that every update resets my settings (including header & footer formatting).
Is it possible for updates to preserve settings? (With the assumption that someone updating has got the software working the way they want and is trusting the update to improve the UX).
Thanks in advance.

Plugin version: FireShot 0.98.97.2
OS type and version: Windows 10 1909
Version of browser: Chrome 79.0.3945.130

Accepted Answer

Hello. Thank you for your kind words. That's strange - does it happen everytime when you see the 'new' badge over the 'S' icon? Is your licensing data being wiped off too? Can you make an experiment please to check: - Does it happen when you restart the browser? - Does it happen when you manually enable-disable the addon? - Does it happen, if you remove and re-add it manually? Many thanks.

Posted: 10 Feb 2020 01:27 Last Edited By: danlibbo
	Registered User Currently Offline	Posts: 1 Join Date: Feb 2020
Long time Fireshot Pro fan (and advocating it commercially within my organisation) but my one and only bugbear is that every update resets my settings (including header & footer formatting). Is it possible for updates to preserve settings? (With the assumption that someone updating has got the software working the way they want and is trusting the update to improve the UX). Thanks in advance. Plugin version: FireShot 0.98.97.2 OS type and version: Windows 10 1909 Version of browser: Chrome 79.0.3945.130

Recent topics	Replies	Views	Last Poster
Can't locate my pro key license email, please help!	2	2349
Screen capture chrome extension Images Only Showing Half The Content	3	2587
scrolling screen shot is full black, please help! can i fix it？firefox	0	2546
Capturing Multiple Web Pages and Create Multiple PDF pages - Automatically Advance to the next page	0	2730
number of pages	0	2747
Use a proper name in the Browser app stores	1	2711
What if I reinstall the system?	1	2379
Update to FireShot Pro - NEWLY Released MS Edge Stable	4	2857
New showing at every browser start	2	2372
How to change UI language	0	2712