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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Ghost Label Across Screen in Capture Element and Edit Mode

Pages: 1
Posted:  15 Apr 2020 02:53
Plugin:FireShot Pro for Firefox v.0.98.95
Windows 10 Pro Version 1903
Firefox Version 75.0 (64-bit)
Capturing a portion of a web page with Element and Edit leaves a banner across the photo in a couple of places. Saved as JPG.
Sample Photo: https://i.imgur.com/j6zYEeA.jpg
URL at the time of capture: https://web.archive.org/web/20200402161035/https://doh.sd.gov/news/coronavirus.aspx

Browser Console:
Unchecked lastError value: Error: An unexpected error occurred h0-main.js:1
NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface] 13 network-response-listener.js:84
Unchecked lastError value: Error: Invalid window ID: 525 h0-main.js:1
NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface] 3 network-response-listener.js:84
NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface] 10 network-response-listener.js:84
What I am doing is trying to capture a photo of part of the page as shown in the above link. I am using the Capture Element feature and saving as a jpg. I am using the Wayback Machine to capture previous information from days past. I can capture the page as a pdf but usually have the same issues. It would not be so bad if it was between pages but the ghost banner covers information up? Any Ideas how to fix this issue? It happens on many pages I try to capture at various websites. Thanks

Kilroy
Posted:  15 Apr 2020 06:34
I figured it out but thanks for the place to ask for help. I found that if I closed the small window (Way Back Window) at the top before saving, it would not ghost several times in the picture. I think the errors were because it was a cashed page. Consider this fixed for now. Pretty impressive little program once a guy figures it all out.

Kilroy
Posted:  15 Apr 2020 21:08
Hello Kilroy. Thank you for your update and your kind words! thumb_up
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