Can't get option to add license in Edge only

Question

I have several FireShot Pro users in our department. Recently I have not been able to get the extension to recognize that Pro is installed in Edge, although it works fine in Chrome. Edge doesn't show the option to put in the license key. This has occurred on several computers. I've tried completely uninstalling and reinstalling, but have not found a solution. For now using in Chrome is a workaround, but our environment may be losing Chrome at some point.

Accepted Answer

I think there's a GPO restriction (NativeMessagingBlocklist) to run the FireShot Pro native module from Edge. You should consult with your system administrator to check that.

Answer

Hello. Can you please check if any other policies are enforced for your setup? (edge://policy/) Did you install the Pro features (https://getfireshot.com/fireshot-install.exe).

Answer

Ok, the fact that it works in Chrome means that the Native Host is working properly. So it means that for some reason the host is not available for Edge. There are various reasons for this: 1. The host wasn't properly registered - please try the option 'Install advanced features' from the FireShot's menu. 2. The policy prevent the host from starting (checked, no policies preventing this). 3. The host cannot start in 'User' mode - please try running Edge as administrator (just to check this changes anything).

Posted: 17 Sep 2025 19:16
	Registered User Currently Offline	Posts: 3 Join Date: Nov 2024
I have several FireShot Pro users in our department. Recently I have not been able to get the extension to recognize that Pro is installed in Edge, although it works fine in Chrome. Edge doesn't show the option to put in the license key. This has occurred on several computers. I've tried completely uninstalling and reinstalling, but have not found a solution. For now using in Chrome is a workaround, but our environment may be losing Chrome at some point.

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