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Problem running Fireshot 0.81 in IE and Firefox - Failed to load SSS.dll

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Posted:  27 Apr 2010 10:15
I am using both IE6 (6.0.29) and Firefox 3.5.3 on a Windows XP SP2 PC.

When I try to capture a screenshot, I received the following message:

"Failed to load SSS.dll.
Possibly reinstall should help"

For the IE installation, I have checked C:\Program Files\FireShot for IE to see what dlls have been loaded and can see the following:
FSAddin-0.81.dll
SSS-0.81.dll

I have also checked the library path for my Firefox profile to check for the dlls there.  This shows the following:
FSAddin.dll
SSS.dll

I have tried reinstalling and restarting my machine several times, with no success. Does anyone have any advice on how to fix this?

Many thanks in advance,
Clare
Posted:  27 Apr 2010 10:21
Much likely, your Anti-Virus software locks FireShot from launching.
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Posted:  27 Apr 2010 10:40
Hi,

The rest of the people in the office, using version 0.80 on the same build (versions of Windows, IE, Firefox, same anti-virus software) do not experience the same issue.  Is there something specific within version 0.81 that is the issue?

Thanks,
Clare
Posted:  27 Apr 2010 10:50
What about you?
Did you try switching to 0.80 version? Does it help?

Normally, 0.81 version works fine. I've never heard about such problem in global scope.
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Posted:  27 Apr 2010 10:57
As this is installed as an addin - no one has the files to give me to try an install. 

Is there a link to download previous versions?  On the download page I can only download v0.81.


Many thanks again,
Clare
Posted:  27 Apr 2010 11:03
FireShot for Firefox, 0.80 version
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Posted:  27 Apr 2010 11:18
Hi there,

Many thanks for all the help.  Reverting to v0.80 has indeed fixed the issue, so there must be a specific contention between something on our set up here and v0.81.

Cheers,
Clare
Posted:  27 Apr 2010 11:22
Clare,

good to know it's OK with 0.80.

By the way, can I send you a test 0.81 build to find the reason why 0.81 is not working at your configuration?
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Posted:  27 Apr 2010 11:29
Hi there,

By all means.  I'm happy to help out.

Cheers,
Clare
Posted:  27 Apr 2010 11:32
Thank you, I'll contact with you soon.
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Posted:  28 Apr 2010 10:17   Last Edited By: JK
Clare, I sent you an email with further instructions.
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Posted:  26 May 2010 19:21
I'm having the same problem with ie6 on basic XP as described in first post:

When I try to capture a screenshot, I received the following message:

"Failed to load SSS.dll.
Possibly reinstall should help"

The msg is in a dialog box with SSS-0.83.dll in it, the version i downloaded today, 2010-5-26
I searched my C: drive and the file SSS.dll did not exist. 

I'd love to try version 0.80 .. is there a download link?
Posted:  07 Jun 2013 01:54
When doingt his with IE6, is it already possible to make some changes here? https://imagicon.info/cat/13-77/smile3.png
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