Can't edit website screenshot

Question

Hi,

I have a problem for a few days.
I can no longer edit.
When I take a capture, the tool opens, but I no longer have the editing window.

https://easycaptures.com/fs/uploaded/1650/2915698048.png

Can you help me ?
Regards

Accepted Answer

Hello. Were you using FireShot on a 2+ monitor setup before this problem happened?

Answer

I see. Thank you for the information. Please make sure all the browsers using FireShot are closed, then go to folder %appdata%\FireShot\settings and delete or move away all the .ini files in this folder. Then start your browser and try again. This will reset all the FireShot options to their default values, including the width of the left panel which is unusually big at the moment.

Posted: 31 May 2023 15:00
	Registered User Currently Offline	Posts: 4 Join Date: May 2023
Hi, I have a problem for a few days. I can no longer edit. When I take a capture, the tool opens, but I no longer have the editing window. Can you help me ? Regards

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