Not Saving Full Page Screenshots in Chrome

Question

Hi,
My FS Pro has stopped saving screenshots as image for no apparent reason. It worked just fine until 12th Feb 2020 then stopped working.
I've installed it on a custom built Windows 10 machine and am using it in FireFox 73.0.1 (64-bit).
All directories are set up correctly and right permissions are in place.

Please help.

Regards,
Mark

Accepted Answer

Hello. Can you please tell me what you do, what you see and what you're expecting to see? This would speed up the process, as the words 'stopped working' have dozens of meanings. ;) Many thanks.

Answer

Hello Mark. Thank you for sharing this update - it was very helpful. Appreciate your help.

Posted: 06 Mar 2020 15:07
	Registered User Currently Offline	Posts: 3 Join Date: Mar 2020
Hi, My FS Pro has stopped saving screenshots as image for no apparent reason. It worked just fine until 12th Feb 2020 then stopped working. I've installed it on a custom built Windows 10 machine and am using it in FireFox 73.0.1 (64-bit). All directories are set up correctly and right permissions are in place. Please help. Regards, Mark

Recent topics	Replies	Views	Last Poster
print window is cut off	1	1143
grey bars added to long scrolling web pages converted to multi-page pdf	1	1013
Unable to save web page in PDF anymore	1	1220
Adjust delay before taking scrolling screenshot?	2	1450
stops midway with no warning or notification	0	1080
Capturing Setup and Editor Options Not Clickable	1	1101
Managing the size of automatically created Text-Objects as WebPage URL and Title	0	1086
Preserve settings when installing updates	1	1117
Can't locate my pro key license email, please help!	2	1212
Screen capture chrome extension Images Only Showing Half The Content	3	1367