FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports
Can't install extension in Microsoft Edge
Pages: 1
| Posted: 28 Jun 2019 16:49 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jun 2019 |
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I've had FireShot installed in Google Chrome for a couple years. I just tried to install in MS Edge via Extensions and Microsoft Store says "You already own this app" and Install button is grayed out. Edge shows no extensions installed. Any ideas how to resolve this?
Running latest versions of Windows 10, Chrome, Edge. |
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| Posted: 02 Jul 2019 14:39 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
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Can you please open the list of the installed extensions and make sure, that FireShot is enabled in your browser? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 02 Jul 2019 22:33 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Jun 2019 |
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| JK, I feel so dumb. In rechecking my Windows Update history, I discovered the latest Windows 10 Feature version was not installed. My Windows Update Advanced Options Feature Update setting was set too high. Updated to latest version and was able to apply the extension to Edge. Thank you for your reply. It just made me look deeper at the issue. | ||
| Posted: 03 Jul 2019 22:02 | ||
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Administrator Currently Offline |
Posts: 4161 Join Date: Jan 2007 |
Ron, I'm happy to know everything is working now. Thank you for your update!  __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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Pages: 1
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