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FireShot: Full Webpage Screenshots + Annotations for Firefox, Chrome, Opera, Edge and Internet Explorer / FireShot and Screenshot Studio Support / Bug Reports / 

Multiple page not working

Pages: 1
Posted:  26 Jan 2018 22:50
I posted this over in Premium Support, but as I'm not getting any response over there (over 2 weeks waiting so far), I'm going to post here too.

One of the main reasons I upgraded to Pro was so that I would get multiple page pdf captures, instead of single page pdfs that are 30"+ long that can't be printed.  This worked for a little bit when I installed the Pro version, but no longer works.  I checked all of the options, and there is an option under Editor Options/General/Confirmations for "create multi-page PDF files" which was set to "Ask."  The problem is that it NEVER asks.  Then, when I set that setting to "Create automatically," it still doesn't work, and I still giant a giant, single page pdf.

I have confirmed that I have the Pro version installed, so that's not the issue.
Posted:  30 Jan 2018 21:10
Hello, do you get different results, if you select "Capture to PDF" and "Capture and Edit "+ Save from the Editor?
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Posted:  30 Jan 2018 21:46
Capture and Edit and then saving actually ended up saving to multiple pages, though it messed with some of the formatting of the page.  Obviously I don't want to have to go through that additional step every time, though.

Plugin version:  FireShot Pro for Chrome v.0.98.93
OS type:  MS Windows 10 Professional, English
Version of Browswer:  Chrome/Version 64.0.3282.119 (Official Build) (64-bit)
Steps:  happens EVERY time I “Capture entire page and save as pdf”
Webpage URL:  ALL
Posted:  09 Jul 2018 19:53   Last Edited By: Dewey
I can verify this behavior in v0.98.93 (pro trial) on Win 7 (64-bit) & Chrome 67.0.3396.99 (64-bit).  The only way I was able to see a prompt for a multi-page capture was to use the Capture & Edit mode.  Otherwise, I'm not prompted to save multiple pages, nor does the program perform that function automatically, even when the multi-page setting in the settings menu is set to Always.
Posted:  10 Jul 2018 05:37
Hello, we will introduce a Save to PDF dialog in one of the next releases. This should solve this issue.
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Posted:  28 Mar 2019 18:30
Have you created a "save to multiple pages" for pdf format yet?  If so, can you post how to make such a capture, particularly if there is some setting that needs changed in order to have the option) with screenshots to show the way?  I know this used to exist, so not sure what changed, but really need to have it back please. Thanks
Posted:  30 Mar 2019 22:10
At the moment, FireShot decides automatically, if the page should be split into parts - when you choose "Capture and save as PDF".

But there's a little trick: if you choose "Capture and Edit", then save the capture from the Editor, it will ask you, whether you want to split it into pages or not.

Hope this helps.
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Posted:  03 Apr 2019 06:48
Thanks, i have a question about your "But there's a little trick: if you choose "Capture and Edit", then save the capture from the Editor, it will ask you, whether you want to split it into pages or not. "

Can you add screenshots that show how to do this?  I select "Capture Entire Page and Edit", and that takes me to a page that i assume is the Editor, but when i choose "Save" the drop down choices are "Save As" and "Advanced Save" and "Save All" or "Save Project" - none of which seem to give me the option to split it into multiple pages. 

Thanks
Posted:  10 Apr 2019 17:13
Hello, if you choose the option "Save as PDF" in one of these options, FireShot should ask you about this. If not, please check this option in Settings:

https://easycaptures.com/fs/uploaded/1200/9063195944.png
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Posted:  30 Jun 2019 16:26
error: "out of memory while trying to create jpeg".  I get this whenever I capture a page.
Version 0.98.96
Windows 10 latest build
Chrome Version 75.0.3770.100 (Official Build) (64-bit)
steps to reproduce: Capture entire page and save
Website URL: Any URL that has a long page. Example: https://getfireshot.com/using.php
Posted:  02 Jul 2019 14:56
Quote:
error: "out of memory while trying to create jpeg".  I get this whenever I capture a page.
Version 0.98.96
Windows 10 latest build
Chrome Version 75.0.3770.100 (Official Build) (64-bit)
steps to reproduce: Capture entire page and save
Website URL: Any URL that has a long page. Example: https://getfireshot.com/using.php


Thank you for your report. Unfortunately this is limited by your system resources. Try rebooting your PC or freeing some resources to get more free memory. Alternatively, you can save screenshots to PDFs.
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Posted:  05 Feb 2021 16:53
I am experiencing the problem with no longer being able to produce multiple page PDF's. No General section showing in options. It is not listed in Confirmations, and it is not given as a save option when I try to capture and edit.
Posted:  08 Feb 2021 17:42
Charlie, please press the SHIFT key when you start capturing to PDF and keep it pressed until you see the dialog.
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