Privacy Policy

Updated: October 10, 2019
The Privacy Policy below applies to the website located at https://getfireshot.com and the related mobile website, along with the browser extensions called “Full Page Screen Capture” and “Take Webpage Screenshots Entirely - FireShot” (collectively, the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Protecting your privacy is paramount to us. Please read the following carefully to understand our views and practices regarding your information. By using the Service, you consent to us processing your personal data and other information in accordance with this Policy. If you do not accept and agree with this Privacy Policy then you must stop using our Service immediately.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

Social networks such as Facebook, Instagram, etc. generally have the ability to comprehensively analyze your user behavior when you visit their websites or sites with integrated social media content (e.g. like buttons or banner advertisements). Visiting our social media presences will trigger a number of processes which are relevant to data privacy. In detail: when you log in to your social media account and visit us on this social media platform, the operator of this social media portal has the ability to associate this visit with your user account. However your personal data can also under certain circumstances be detected even if you are not logged in or do not possess an account with the social media portal in question. In such cases these data can be acquired for example via cookies which are stored on your terminal device, or by acquiring your IP address.
With the aid of data acquired in this way, the social media portal operator can create user profiles in which your preferences and interests are stored. In this way, advertising tailored to your interests can be displayed to you both within and outside of the respective social media presence. If you have an account with the social network in question, advertisements tailored to your interests can be displayed on all devices to which you are or have been logged in.
Please also note that we are unable to replicate all data processing activities on social media portals. Dependent on the provider, it may be that other processes are performed by social media portal operators. For details please refer to the terms of use and data privacy policies of the respective social media portals.
We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

information that you enter while using the Service;
information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
information, such as your email address, that you enter when you register with our website;
information that you enter when you create a profile on our website—for example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details;
information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
information that is generated while using the Service, including when, how often, and under what circumstances you use it;
information relating to anything you purchase, services you use, or transactions you make through our website, which includes your name, address, telephone number, email address, and credit card details;
information that you post to our website with the intention of publishing it on the internet, which includes your username, profile pictures, and the content of your posts;
information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
any other personal information that you send to us

Usage Data

When you access the Service, we may collect certain information automatically, including, but not limited to, information about your computer including your IP address, geographical location, browser type and version, operating system, unique device identifiers and other diagnostic data ("Usage Data").

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

We use Google Analytics and Adwords on our website to recognize a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / personalize the website for each user;

Most browsers allow you to refuse to accept cookies—for example:
- in Internet Explorer you can block cookies using the cookie handling override settings available by clicking “Tools,” “Internet Options,” “Privacy,” and then “Advanced”;
- in Firefox you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
- in Chrome, you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Content settings,” and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
You can delete cookies already stored on your computer—for example:
- in Internet Explorer, you must manually delete cookie files (you can find instructions for doing so here);
- in Firefox, you can delete cookies by clicking “Tools,” “Options,” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies,” and then clicking “Remove All Cookies”; and
- in Chrome, you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings,” “Show advanced settings,” and “Clear browsing data,” and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data.”

Deleting cookies will have a negative impact on the usability of many websites.

Use of Data

FireShot uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

By using the Service, you expressly consent to receive in-product communications from us (including, without limitation, push notifications on the App).

Transfer Of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Service
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

As an European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.

International data transfers

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section

Retaining personal information

This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Without prejudice to section 2, we will usually delete personal data falling within the categories set out below at the date/time set out below:

personal data type will be deleted in 2 weeks

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

the payment of a fee US$ 100
the supply of appropriate evidence of your identity (we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
We may share your personal data with third parties to further the purpose for which you provided such information to us. Specifically, we may share your information with the third parties listed below (collectively, the “Third Party Vendors”). We urge you to read the privacy practices of all of our Third Party Vendors before submitting any personal data through the Service.

FastSpring: https://fastspring.com/privacy/
ZenDesk: https://www.zendesk.com/company/customers-partners/privacy-policy/

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: contacts@getfireshot.com