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FireShot: Webpage Screenshots + Annotations for Firefox, Chrome and IE support forum / Screenshot Studio Support / Premium Support / 

License now invalid?

Pages: 1
Posted:  07 Apr 2012 06:14
CANNOT include Version #. Will not activate!!!
Win 7 Pro SP1
Firefox 11.0
I had a hard drive failure, and had to reload all OS and program files. When I tried to go to FireShot Pro and enter key#, it says it is an invalid number. Up until the HD failure, it worked perfectly. Purchase data is:
December 10, 2010 and processed by Avangate as the authorized vendor
of ScreenShot Studio products has been successfully completed (order
reference number: 833271.
Can someone please help? I love the software but HATE companies that sell something and then essentially HIDE from customers. No phone#, no email, just a blog?
Posted:  07 Apr 2012 14:09
Paul, I sent you the email containing instructions on activation of your copy of FireShot Pro.
Posted:  11 Apr 2012 03:06
Hi,
I have FireShot Pro licenced and I use in Firefox. But I tried to register in the Chorme, but does not accept my register key that I use in the Firefox.

My reference number is: 5108029

Lourenco Stelio Rega
Posted:  11 Apr 2012 05:18
LarryFireShot, this key needs an upgrade. The upgrade costs $19.95
Pages: 1