| Posted: 17 Mar 2012 19:17 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| Fine. The problem is in Firefox. When it updates, it forgets that FireShot is registered. My mistake to rely on Firefox's technology of storing the critical data. | ||
| Posted: 19 Apr 2012 19:17 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Jan 2012 |
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Hi have any one found a solution to this problem???
I'm using Win 7 pro 64 bit Fireshot 0.97.1 Firfox 11 |
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| Posted: 27 Jul 2012 20:28 | ||
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Registered User Currently Offline |
Posts: 17 Join Date: Jan 2012 |
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| ^^^ bloody spammer, die in hell. | ||
| Posted: 27 Jul 2012 20:35 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
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| Posted: 22 Sep 2012 17:35 | ||
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Posts: 52 Join Date: Jan 2012 |
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This work on the current version, Firefox 15.0.1. I hope this helps on some users. 
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| Posted: 11 Oct 2012 12:31 | ||
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Posts: 4 Join Date: Sep 2012 |
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The same problem here:
fireshot 0.98.19 Firefox 16 windows 7 I once wanted to try Pro version for 30 days and now it doesn't want to go back to free version again, it keeps asking for license key and doesn't work at all. Reinstalling didn't help. |
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| Posted: 28 Nov 2012 08:41 | ||
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Registered User Currently Offline |
Posts: 7 Join Date: Aug 2012 |
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It happened again!
I purchased Fireshot Pro back in May 2012 and I have had problems with it disappearing from my Firefox toolbar. In any case I cannot use it especially when I update Mozilla Firefox. It was working OK for me until tonight when I updated Firefox to version 17.0. Can anyone suggest a fix for this? Do I uninstall and then re-install using my original License Key? I still have the original Lic key but I would like specific instructions to restore Fireshot. Aside from this bug I love Fireshot and would like to continue using it.  Please get back to me.
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| Posted: 28 Nov 2012 08:43 | ||
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Registered User Currently Offline |
Posts: 7 Join Date: Aug 2012 |
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| BTW my OS is Win XP and my version of Fireshot simply says Fireshot Pro for Firefox, Seamonkey and Thunderbird. | ||
| Posted: 28 Nov 2012 08:52 | ||
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Registered User Currently Offline |
Posts: 7 Join Date: Aug 2012 |
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| Sorry folks for my lack of experience. I did find my fireshot Pro version 0.98.19 on my Firefox 17 "my addons" list and it says that it is disabled. Please let me know how to enable it again. | ||
| Posted: 28 Nov 2012 09:18 | ||
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Registered User Currently Offline |
Posts: 7 Join Date: Aug 2012 |
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 I finally resolved this folks! For anyone experiencing the same problem you can re-enable your Fireshot Pro on Firefox (whatever version you update to) by updating right in the Firefox-->tools-->extensions-->select extension that has been "disabled"--->click the little gear icon and click "update". Firefox will find and update your addon (Fireshot Pro) and you're back in business. Hope this helps someone else in the same boat!
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| Posted: 28 Nov 2012 18:20 | ||
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Administrator Currently Offline |
Posts: 1494 Join Date: Jan 2007 |
| Ok, no problem, thanks for your update! | ||
| Posted: 29 Nov 2012 14:15 | ||
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Registered User Currently Offline |
Posts: 4 Join Date: Sep 2012 |
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| Yeah, but the problem with free version is still not resolved, how to use free version again, it doesn' t allow me to after using pro version, is free version no longer available??? | ||
| Posted: 17 Mar 2013 13:06 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Aug 2012 |
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plugin 98.131
FF 19.0 Win7 Pro 64 bit free version installed. keeps prompting with eval has expired, upgrade to pro Joey |
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FireShot: Webpage Screenshots + Annotations