/sup FireShot - Full webpage screenshot tool support forum /sup/license-key-details-please/4093 NaruFGT: I had purchased this product a long while back, after which I had switched to a platform which did not support the executable. I now use Firefox Portable regularly and have access to a computer lab with Windows. I'd like to know if support could please send me the license details once again via email. Wed, 23 Sep 2026 21:05:34 +0000 Premium Support /sup/to-the-people-suffering-from-fireshot-reversions-to-free-version-and-asking-the-key-serial-regularly/543 CindyS: Fireshot 2.1.4.18 is installed on macOS 26.7 Chrome Version 153.0.8010.53 (Official Build) (arm64) URL https://getfireshot.com/installed-lite.php?ver=2.1.4.18&app=ch&extid=mcbpblocgmgfnpjjppndjkmgjaogfceg Every time FireShot updates, it reverts to the free version, unpins the extension in Chrome, and I need to re-enter my registration key to use the paid subscription version and then re-pin the extension. This has been going on for over a month. Even before my 26.7 system update. PLEASE FIX! Wed, 23 Sep 2026 14:10:54 +0000 Bug Reports /sup/not-saving-all-links-in-a-pdf/4092 Ranternraver: Fireshot plugin 2.1.4.18 OS Type and Version Windows 10 Home English 64-bit operating system, x64-based processor Browser Version 153.0.8010.48 (Official Build) (64-bit) Steps to reproduce bug (start browser, open editor, save entire page, doesn't save all links in page) Webpage URL gmail internal emails Wed, 23 Sep 2026 05:36:21 +0000 Premium Support /sup/how-can-i-change-the-email-address-associated-with-the-licence/4083 themichaelfamily: following Thu, 10 Sep 2026 15:24:27 +0000 Premium Support /sup/fireshot-native-api-host-not-installing/4088 JK: Ah, perfect! Thank you for your update and the kind words that highly motivate our development! Thu, 10 Sep 2026 10:50:18 +0000 Premium Support /sup/timestamp-option/4082 JK: Hello and thank you. This options exists for all Windows users with FireShot Pro. Alternatively you might try adding the timestamp to the file name by altering the Filename Template. Tue, 08 Sep 2026 18:16:34 +0000 Support, bug reports, feature requests, etc. /sup/paste-into-editor-save-as-psd/4084 JK: To paste screenshots, use the command "Miscellaneous -> Paste from Clipboard" (You should be a Pro user to use this feature). Tue, 08 Sep 2026 18:14:54 +0000 Enhancement and Feature Requests /sup/was-the-scrolling-delay-option-removed-from-2-1-4-18/4079 JK: No, this option is still available. Tue, 08 Sep 2026 18:12:45 +0000 Premium Support /sup/easycaptures-com-is-not-working-404-not-found/4087 JK: Hello. The engine is back now with one new limitation: Anonymous uploads are no longer available. You need to be registered in EasyCaptures and provide your login info in the upload dialog to be able to upload new screenshots. Tue, 08 Sep 2026 18:11:11 +0000 Support, bug reports, feature requests, etc. /sup/how-to-use-my-license-in-another-browser/4091 JK: Please install FireShot, then select "Try advanced features" from the main menu. Tue, 08 Sep 2026 18:03:23 +0000 Premium Support