/sup/index.atom.phpFireShot - Full webpage screenshot tool support forum
FireShot - Full webpage screenshot tool support forum
2026-10-15T08:36:31Z/sup/always-switching-to-lite-version/4105Always switching to Lite versionNeba2026-10-15T08:36:31Z2026-10-15T08:36:31ZFireShot is always switching to the Lite version even though I have purchased the Pro version.
Each time I have to click on "Try advanced features," which downloads the fireshot-chrome-plugin.exe file, and then I get a notification that I've successfully switched to FireShot Pro. This is really annoying./sup/initial-install/4098Initial InstallFred Milano2026-10-14T06:39:23Z2026-10-06T03:05:40ZThanks you. That finally worked. I guess an old version of the app was hiding in firefox./sup/cant-update-to-fireshot-pro-because-i-never-received-the-license-number-code/4104Can't update to FireShot Pro because I never received the license number code!Euergetes2026-10-13T08:27:46Z2026-10-13T05:38:22ZHello, can you please check your profile (https://getfireshot.com/sup/index.php?a=usercp) for the activation link?/sup/regression-fireshot-cannot-capture-coursera-quiz-page-with-pagination-it-used-to-work/4054Regression: Fireshot cannot capture Coursera quiz page with pagination. It used to work.torotoro52026-10-13T05:25:18Z2026-06-19T11:35:03ZAdding to previous comment of my own, it turns out some pages are still NOT fixed yet. Try Fireshot capture of a page of feedback after doing quiz. The pagination issue is still a regression compared to the version at beginning of 2026./sup/fireshot-pro-cannot-capture-long-chatgpt-conversations-completely-pdf-archiving-broken/4103FireShot Pro cannot capture long ChatGPT conversations completely – PDF archiving brokenMr_Archiving_Storage2026-10-09T09:40:53Z2026-10-08T06:22:17ZHello, we are aware of this problem and looking for a permanent solution to this. At the moment, there's a temporary way to fully capture ChatGPT. Please check this link: [url]https://getfireshot.com/sup/cannot-capture-web-pages-on-2-specific-sites/4094[/url]/sup/never-received-license-number/4061Never Received License NumberJoelMorales22026-10-08T10:50:51Z2026-07-07T08:14:19Z@JK I also lost mine. I've emailed support but haven't heard back.
Please help?/sup/lost-lifetime-license/4102Lost Lifetime LicenseThatGdude2026-10-08T10:44:52Z2026-10-08T10:44:52ZI emailed the support email and have not heard back from them at all. I need help recovering my lifetime subscription license key to use on my new laptop.
Someone please help./sup/refund-request-fireshot-pro-order/4101Refund Request - FireShot Pro OrderEduardoFernandezHuit2026-10-08T03:47:30Z2026-10-08T03:47:30ZRefund Request - Order Invoice reference: 3321-20721
Billing period: 5th October 2026
VAT Number: PML120808ITA Company Number: 08172165
Hi FireShot Support Team,
I purchased a FireShot Pro license yesterday via your official website, but I would like to request a full refund under your 7-day money-back guarantee policy.
Here are my purchase details:
Name: Eduardo Fernandez Huitzil
Email used for purchase: [email]3em.fernandez.eduardo@gmail.com[/email]
Order ID / Transaction ID: txn_01m44sg5pdrnjh7mkh8y4299fm
Please process the refund back to my original payment method.
Thank you,
Eduardo Fernandez Huitzil/sup/rembolso-de-7-dias-de-prueba/4100REMBOLSO DE 7 DIAS DE PRUEBAEduardoFernandezHuit2026-10-08T03:21:42Z2026-10-08T03:21:42ZCompra y prueba FireShot Pro. Te ofrecemos una garantía de devolución de dinero de 7 días sin preguntas. Si por cualquier motivo no estás satisfecho con nuestro software, te reembolsaremos tu dinero.
NECESITO SABER COMO PUEDO OBTENER MI REMBOLSO,/sup/activate-my-fireshot-pro-lifetime-license/4099Activate my FireShot Pro Lifetime LicenseRonald142026-10-07T08:30:14Z2026-10-07T08:30:14ZHi support,
i have a lifetime license but lost my lisence key. I already senbt you a email but didn't get a answer.
What can i do to get it?
Greetings Ronald