/sup/index.atom.phpFireShot - Full webpage screenshot tool support forum
FireShot - Full webpage screenshot tool support forum
2026-04-16T05:56:46Z/sup/restore-multi-display-option/4008Restore multi-display option.Soundy2026-04-16T05:56:46Z2026-04-16T05:56:46ZMy SSS used to prompt me for which of my three monitors to capture from whenever I hit PrtScr or "Capture full screen". When I selected "Capture region" or "Capture window" it would also let me do that across all three.
However, this caused it to not be able to capture a cursor on a full screenshot, and since there was an option to limit it to just one monitor, I took that. Now I'm stuck with ONLY my primary monitor, I can't find any way to go back...
How can I do that???/sup/i-did-not-receive-an-email-with-the-licence/3996I did not receive an email with the licenceafreshknow2026-04-15T02:05:30Z2026-03-08T01:30:08ZSubscriptions do not have keys. If you need access to the premium area, then you're automatically getting it as long as your subscription is active and is assigned to the same email./sup/can-i-still-use-my-license-if-i-change-my-computer-or-in-a-new-computer/4007can I still use my license if I change my computer or in a new computer?chenecovacs2026-04-15T01:55:31Z2026-04-15T01:19:57ZYes, in this case kindly inform us about this issue, and we'll disable your previous activation./sup/i-did-not-receive-an-email-with-the-licence/3928I did not receive an email with the licenceBigStig2026-04-14T04:13:43Z2025-11-27T04:49:27Z[quote]I am having the same problem!
I received the email of receipt, but no license!
Please help [/quote]
Sent./sup/mac-version/294Mac Versionskipdodson2026-04-10T01:13:47Z2008-07-07T01:48:55Z[quote]Any version you download from store (CWS, Microsoft, Addons Mozilla or Safari extension) includes the Pro version which is activated by entering the key. [/quote]
I am using Chrome on mac and I can't really find a way to use the pro version. On my email for the permanent license I have an URL with a license key embedded, but that doesn't work (2022)/sup/cant-scroll-entire-page-will-automatically-release-mouse-hold/3944Cant Scroll Entire Page Will Automatically Release Mouse HoldISO Communications2026-04-09T03:51:23Z2025-12-27T05:51:38Z[quote]I had a corresponding application open with the browser page[/quote]
Thank you for the update. Was it a kind of application that is launched from browser?/sup/screenshot-not-working/3988Screenshot not workingUltaSultaPulta2026-04-07T06:36:26Z2026-02-28T07:51:58ZThe software is buggy.
It has to be completely removed, close browser, reopen browser and then reinstall and upgrade.
The developer is not addressing the issue yet.
From an IT troubleshooting point of view, it is being blocked or corrupted. I haven't the time to analyze the software yet, but eventually (when I get more time) I will pinpoint it. Until then, uninstall and reinstall./sup/capture-visible-to-pdf-produces-wide-left-right-margins/3926capture visible to pdf produces wide left right marginsDrewW2026-04-04T09:04:30Z2025-11-25T05:58:39ZWe are still using version 2.1.3.
Is there any plan to address this? The solution TonyO suggested (PDF > Miscellaneous > Options > Capturing > “Specify resizing options”) results in lower‑quality PDFs and does not replicate the output we achieve with version 2.1.3./sup/norton-360-pish-alarm-when-pdf-with-fireshot/4000Norton 360 PISH alarm when PDF with fireshotNobbes2026-03-31T06:55:27Z2026-03-16T08:37:19ZThany You, SK/sup/my-pro-status-is-not-recognized/4001My pro status is not recognizedRRS2026-03-31T02:06:12Z2026-03-18T12:59:34Z[up]