/sup/index.atom.phpFireShot - Full webpage screenshot tool support forum
FireShot - Full webpage screenshot tool support forum
2026-09-23T09:05:34Z/sup/license-key-details-please/4093License Key/ Details PleaseNaruFGT2026-09-23T09:05:34Z2026-09-23T09:05:34ZI had purchased this product a long while back, after which I had switched to a platform which did not support the executable. I now use Firefox Portable regularly and have access to a computer lab with Windows.
I'd like to know if support could please send me the license details once again via email./sup/to-the-people-suffering-from-fireshot-reversions-to-free-version-and-asking-the-key-serial-regularly/543To the people suffering from FireShot reversions to free version and asking the key/serial regularlyJK2026-09-23T02:10:54Z2009-03-31T03:09:21ZFireshot 2.1.4.18 is installed on macOS 26.7
Chrome Version 153.0.8010.53 (Official Build) (arm64)
URL https://getfireshot.com/installed-lite.php?ver=2.1.4.18&app=ch&extid=mcbpblocgmgfnpjjppndjkmgjaogfceg
Every time FireShot updates, it reverts to the free version, unpins the extension in Chrome, and I need to re-enter my registration key to use the paid subscription version and then re-pin the extension. This has been going on for over a month. Even before my 26.7 system update. PLEASE FIX!/sup/not-saving-all-links-in-a-pdf/4092Not saving all links in a pdfRanternraver2026-09-23T05:36:21Z2026-09-23T05:36:21ZFireshot plugin 2.1.4.18
OS Type and Version Windows 10 Home English 64-bit operating system, x64-based processor
Browser Version 153.0.8010.48 (Official Build) (64-bit)
Steps to reproduce bug (start browser, open editor, save entire page, doesn't save all links in page)
Webpage URL gmail internal emails/sup/how-can-i-change-the-email-address-associated-with-the-licence/4083How can I change the email address associated with the licence?andy21072026-09-10T03:24:27Z2026-08-27T06:59:40Zfollowing/sup/fireshot-native-api-host-not-installing/4088Fireshot Native API Host not installingjlonge2026-09-10T10:50:18Z2026-09-08T02:45:44ZAh, perfect! Thank you for your update and the kind words that highly motivate our development!/sup/timestamp-option/4082TimeStamp Optionfbalaguera2026-09-08T06:16:34Z2026-08-26T01:14:09ZHello and thank you. This options exists for all Windows users with FireShot Pro. Alternatively you might try adding the timestamp to the file name by altering the Filename Template./sup/paste-into-editor-save-as-psd/4084Paste Into Editor, Save as PSDNate2026-09-08T06:14:54Z2026-09-02T04:23:58ZTo paste screenshots, use the command "Miscellaneous -> Paste from Clipboard" (You should be a Pro user to use this feature)./sup/was-the-scrolling-delay-option-removed-from-2-1-4-18/4079Was the scrolling delay option removed from 2.1.4.18BruceW2026-09-08T06:12:45Z2026-08-12T04:01:14ZNo, this option is still available./sup/easycaptures-com-is-not-working-404-not-found/4087easycaptures.com is not working - 404 not foundmichal132026-09-08T06:11:11Z2026-09-07T09:02:46ZHello. The engine is back now with one new limitation: Anonymous uploads are no longer available. You need to be registered in EasyCaptures and provide your login info in the upload dialog to be able to upload new screenshots./sup/how-to-use-my-license-in-another-browser/4091How to use my license in another browser?MarcoCrypto782026-09-08T06:03:23Z2026-09-08T04:43:55ZPlease install FireShot, then select "Try advanced features" from the main menu.