/sup/index.atom.php FireShot - Full webpage screenshot tool support forum
FireShot - Full webpage screenshot tool support forum
 2026-09-05T12:50:31Z /sup/cant-capture-whole-chat-page-sometimes-captures-none-or-1-2-page/4086 Cant capture whole chat page sometimes captures none or 1/2 page timdallacqia 2026-09-05T12:50:31Z 2026-09-05T12:50:31Z win 11 Chrome Version 152.0.7977.77 (Official Build) (64-bit) Capture any AI chat any AI with long chat c[Sentry] You cannot run Sentry this way in a browser extension, check: [url]https://docs.sentry.io/platforms/javascript/best-practices/browser-extensions/[/url] (anonymous) @ content.js:48323 content.js:54255 Sentry initialized, release=rcx_generic_plugin-v26.2.1-32, environment=prod, tracesSampleRate=0.1 next-content.js:2 info [root-xyy25ybt]: ["[ContentEntry] checking beta switch flag in v1, isOn:","false"] next-content.js:2 info [root-xyy25ybt]: ["[ContentEntry] checking beta switch flag in next version, isOn:","false"] frm9-76.htm:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED chrome-extension://invalid/:1 Failed to load resource: net::ERR_FAILED frm9-76.htm:1 Error handling response: Error: runtime/sendMessage: The message port closed before a response was received. at chrome-extension://fdjamakpfbbddfjaooikfcpapjohcfmg/content/contentScripts/kwift.CHROME.js:1:206825 /sup/problem-saving-a-long-scrolling-side-window-in-shopify-on-chrome-and-firefox/4085 Problem saving a long scrolling side window in Shopify on Chrome and Firefox metamocap 2026-09-04T11:04:11Z 2026-09-02T07:45:19Z easycaptures.com: Error 404 The site is down. 404 Not Found nginx :( /sup/paste-into-editor-save-as-psd/4084 Paste Into Editor, Save as PSD Nate 2026-09-02T04:23:58Z 2026-09-02T04:23:58Z Sometimes it's easier for me to use "Alt+Print Scrn" to capture the browser window than to go through the app if what I need is only on the top of the page (viewable). It would be useful for me to be able to paste my screenshot directly into the editor so I can save it there. Also... being able to save all the captures in the left panel thumbnail area of the editor as a PSD (with each capture as a layer) would be SUPER helpful! /sup/how-can-i-change-the-email-address-associated-with-the-licence/4083 How can I change the email address associated with the licence? andy2107 2026-08-27T06:59:40Z 2026-08-27T06:59:40Z How can I change the email address I provided when purchasing the licence? /sup/timestamp-option/4082 TimeStamp Option fbalaguera 2026-08-26T01:14:09Z 2026-08-26T01:14:09Z Hello, thank you for this excellent tool. Could you add an option to the preferences to add a timestamp to the screenshot? Thanks. /sup/google-cloud-capture/4081 Google Cloud capture andy 2026-08-18T10:07:26Z 2026-08-18T10:07:26Z Plugin version: 1.12.18 (64-bit) OS type and version: Windows 11 Home Version of browser: Firefox/153.0.4 (64 bit) Steps to reproduce the bug: while using [url]https://www.skills.google/[/url] I wanted to capture sample page containing lab. It is placed in the center of the page and is scrolled. I tried to 'capture whole page', 'capture selected' (into editor or pdf) and it was not possible to capture whole scrolled part of the page. /sup/sending-to-gmail-after-part-screen-capture/4080 Sending to gmail after part screen capture marshanite 2026-08-18T07:48:58Z 2026-08-18T07:48:58Z I have just upgraded to Pro as the screen capture with gmail was not included. I have part captured a screen shot and tried to send an email via the pop up page, but whereas previously with the previous version it would send to gmail, and find my contacts, the pop up window doesn't find any contacts in gmail. /sup/firefox-extension-wont-finish-capturing/4026 Firefox extension won't finish capturing BigSkyMG 2026-08-17T08:11:41Z 2026-05-15T03:26:39Z Hi Here is a url where capturing entire web page last forever : [url]https://www.geekom.fr/back-to-school-sale/[/url] I was able to capture this page at the beginning of August and now it lasts forever. New start of Windows and Firefox, only 1 tab open. My setup: - FireShot Pro 2.1.4.17 - Firefox 153.0.4 (64-bit) - Windows 10 22H2 build 19045.7663 Thanks /sup/was-the-scrolling-delay-option-removed-from-2-1-4-18/4079 Was the scrolling delay option removed from 2.1.4.18 BruceW 2026-08-12T04:01:14Z 2026-08-12T04:01:14Z I am using 2.1.4.18 in Chrome on a Mac. I can not find the scrolling delay option. Am I missing it somewhere? Is there any other way to create a delay between scrolling and capturing? Thanks /sup/failed-to-load-sssx64-dll-possibly-reinstall-should-help/4067 Failed to load SSSx64.dll. Possibly reinstall should help PAPete59 2026-08-09T05:50:35Z 2026-07-20T06:30:50Z Thanks to JK (Administrator) for his FireShot Pro package download link that worked well, accepted my lifetime license key, and worked satisfactorily again. This issue has been resolved.